“We really loved our stay.”
It is a lovely well equiped house with a very comfortable bed. Unfortunately, on arrival, I had to clean all work surfaces. Window sills, bedroom furniture, all mirrors in the bedroom & bathroom. It was quite dirty in places. The banister leading upstairs was filthy. The cloth I used was black. I think it 8s a major oversight as in this day & age, cleanliness needs to be paramount. This was most definitely an accumulation of dust & dirt. It's clearly not getting a thorough clean after each ...
It is a lovely well equiped house with a very comfortable bed. Unfortunately, on arrival, I had to clean all work surfaces. Window sills, bedroom furniture, all mirrors in the bedroom & bathroom. It was quite dirty in places. The banister leading upstairs was filthy. The cloth I used was black. I think it 8s a major oversight as in this day & age, cleanliness needs to be paramount. This was most definitely an accumulation of dust & dirt. It's clearly not getting a thorough clean after each guest. The house itself is so nice with some really nice items. They just need a good clean & to be honest the whole place needs freshening up with a paint. I would use the word grubby. Also, the outside space on the photos looked so nice. Sadly, it was nothing like the photos. The planters were completely overgrown with weeds & there was a very old rusted small round table & 2 rusted chairs. This could really be lovely if it was looked after. Because I had to clean on arrival, the owners allowed us to stay an extra night for free which was nice. We have stayed in Whitby every year tor around 10 years now & never had to clean a property on arrival. Please clean & freshen this place up as it is such a nice house in a great central place. We are considering booking "Tuksumdoin" the house next door for next time as the cleaner was in the property when we walked past one day & she let us have a look around. Looks really nice & also has an extra bedroom.
Sykes themselves were helpful once I finally reached someone. The process took 5 days to resolve. If I had known sooner that wots app was available then this would of been much quicker.
