Access Statement for Lavender Cottage
Welcome
At Lavender Cottage we want to make everyone's stay as enjoyable as possible, and are committed to providing the best and most suitable access for all our guests, whatever their individual needs. We aim to accurately describe our facilities and services to give you the confidence to book Lavender Cottage for your specific requirements.
At a Glance
Access with steps
• At the main entrance there are 3 stone steps rising 650 mm
• Each step is 250, 200 and 180 mm high
• There is a single step from the main entrance to the sitting room, this step is 200 mm.
• From the sitting room there are spiral stairs descending to the kitchen
• From the sitting room there are Whitby Winder 270% spiral stairs ascending to the landing.
• From the landing there are further Whitby Winder 180% spiral stairs ascending to the attic bedroom which is accessed through a safety gate.

Bedrooms
There is a twin bedroom on the first floor together with the house bathroom.
The master double bedroom is located in the attic.
We have non-allergenic mattresses, pillows and duvets.

Hearing
The TV has subtitles.

Travel by public transport
• You can get to Whitby by bus and train as well as by car.
• The nearest bus stop is at the Bus Station in Station Square approximately 1 Km from Lavender Cottage.
• The nearest train station is Whitby which is served by the Esk Valley service from Middlesbrough. The train station is next to the Bus Station approximately 1 Km from Lavender Cottage.
• You can get a taxi with Abbey Taxis by calling 01947 601212. Alternatively there is a taxi rank across the road from the Station.

Parking
• We have no immediate facility to park vehicles. You are permitted to unload and load at the entrance to Clarks Yard. Lavender Cottage is approximately 25 metres up a slight incline on the left. Parking scratch cards are provided which allow you to park in any W Zone in town. A map is provided to facilitate this.

Arrival
Path to main entrance
• From the cobbled Church Street to the main entrance, there is inclined access through a wrought iron gate at the entrance to Clarks Yard.
• The path is 900 mm wide, or more including an access gate at the entrance to Clarks Yard.
• The path is sloped.

Main entrance
• At the main entrance there are 3 stone steps rising 650 mm
• Each step is 250, 200 and 180 mm high
• There is a single step from the main entrance to the lounge.
• The main door is bi-fold side hung to the right with a single key and is manual operation.
• The door is 760 mm wide.

Bedrooms
• All bedrooms have windows.
• Bedrooms have ceiling lights, bedside lamps and natural daylight.
• All bedrooms are non-smoking.
• We have non-allergenic mattresses, pillows and duvets.
• No pets are permitted in Lavender Cottage.

Twin bedroom & bathroom
• The route to the bedroom is 660 mm wide, or more. The bedroom door is 700 mm wide. There is 900 mm at the side of the beds. The beds are 500 mm high. There is no space under the bed.
• There is a high clothes rail which cannot be used from a sitting down position.
• The bedroom is flexible (either double or twin). The bathroom is adjacent accessed from the first floor landing. The bathroom door opens outwards and is 700 mm wide.
• The gap between the bath and the shower cubicle is 500 mm.
• There is 1200 mm in front of the toilet. The toilet seat is 420 mm high.
• The taps are rotary screw operated.
• The bath edge is 550 mm from the floor.
• The walls and the bathroom fittings have colour contrast.
• The shower head can be lowered to 1500 mm from the floor if required. The basin is 900 mm high.
• The shower tray step is 180 mm.

Attic double bedroom
• The route to the bedroom is 580 mm wide, or more and is accessed up spiral stairs. The access door is 580 mm wide. The bed is 500 mm high.
• There is a safety gate at the top of the stairs which is 600 mm wide.
• The bedroom is a double. The bathroom is the house bathroom located down the stairs at the first floor. It is not an ensuite.

Kitchen
• We have an open plan kitchen.
• From the Lounge to the kitchen, there are spiral stairs descending.
• The route is 600 mm wide, or more.
• There is no door.
• The work surface has no clear under space but the kitchen table is 760 mm high and has clear under space at a height of 660 mm.
• The hob is available at a height of 940mm.
• The sink has no clear under space and is at a height of 940 mm.
• The oven is at a height of 740 mm.
• The table and plates have colour contrast.
• The crockery is kept in base units.

Sitting room
• There is a single step from the main entrance to the sitting room.
• The route is 680 mm wide.
• The lounge area is open plan
• There are two sofas, seat height 400 mm from the floor.

Customer care support
• Yorkshire Coastal Cottages Emergency Contact is available 24 hours a day.
• Guest information data in Lavender Cottage gives details of local services and emergency contact.
• Mobile phone reception in Lavender Cottage is good throughout with 4G reception.
• Lavender Cottage has Wi-Fi, access code will be available in the Information Pack.
• A payphone is available close by on the corner of Church Street.