HOW TO BOOK

It's easy to book your holiday cottage. You can call our Whitby office and speak to our staff - who know every cottage well - for advice and bookings - lines are open 7 days a week. Or you can book on-line - it's quick, simple and secure.

Telephone

Simply call our Whitby office on 01947 820949 - our lines are open 7 days a week, from 9am to 7pm Monday to Saturday and 12 noon to 4pm on Sunday. (Our number reverts to our emergency guest line out of office hours, so we're available if you need us when you're on holiday.)

Online

This is the quickest way to book a weekly holiday - simply click on the 'Availability' tab to see if your chosen property is available for your selected dates or click the 'Book Now' tab for your chosen property and follow the easy, quick and secure procedure through our on-line booking process.

Email

Visit the Contact Us page where you can send us an e-mail with details of your chosen property and dates required together with any queries you have, we will then contact you very shortly.

Booking conditions

For everything you need to know regarding our booking conditions! Please note that Yorkshire Coastal Cottages arrange bookings of holiday accommodation as agents only on behalf of the owner so you can enter into a contract with the owner of the property when we post or email a written holiday confirmation email.

PRICING YOUR HOLIDAY

Our prices are shown weekly per property but not per person. This delivers incredible value when calculated on a per person basis, average rates are around £15 per person per night on maximum occupancy.

There is a £30.00 booking fee to be added to the total cost of the holiday. All utilities including fuel, gas and/or electric, bed linens and hand/bath towels are included in the price. Most cottages have free Wi-Fi.

CHANGEOVER DAYS, ARRIVALS, KEY COLLECTION & DEPARTURE

For weekly bookings, most properties changeover date is on a Saturday but some welcome guests with a Friday arrival date; this is indicated in the cottage details. When you book your holiday, we will provide directions and key collection instructions with your holiday confirmation.

Unless otherwise stated in your holiday confirmation, you are welcome to arrive at your property from 3.00pm on the start day and must vacate by 10.00am on the day of departure. Some larger properties have 4.00pm arrival – please check your documentation or enquire.

You are responsible for everyday cleaning and must leave the property clean and tidy on departure.

TERMS OF PAYMENT

To confirm your booking, a deposit of 35% of the total cost of the holiday, plus a £30.00 booking fee is required to confirm your booking. The balance is due at least 8 weeks prior to the holiday commencement.

This can be paid online or by calling us on 01947 820949 with debit or credit card details so we can process it for you. Non-payment of the final balance when it becomes due will constitute cancellation and forfeiture of the deposit payment.

If however you are booking within 8 weeks of your holiday, payment must be made in full when confirming your holiday. Please note your holiday is not confirmed until you have received either an email or written confirmation from Yorkshire Coastal Cottages and we reserve the right to refuse any booking before we have issued the written holiday confirmation form.

If a refundable security deposit is applicable to the property, this will be returned approximately 14 days after the departure subject to the property being left in a satisfactory condition.

Your booking is made as a consumer and you agree that neither the company or the owner will accept liability for expenses, costs, losses, claims or other sums that relate to any business however so suffered or incurred by you. You must be over 18 years of age at the time of making your booking.

As soon as you receive the holiday confirmation form, you must check it carefully. Any errors must be reported to us immediately.

PROPERTY, EQUIPMENT & FACILITIES

All of our cottages are equipped to the high standards you would expect to find in a quality holiday home, some properties may have payphone, parking and outdoor furniture, all provide bed linen and hand/bath towels.

Travels cots and high chairs are available free of charge in most properties. Please check the individual property description for details. Please note that cot linen is not supplied, so please remember to bring your own.

Where the property displays an official enjoyengland.com star rating, the property has been officially graded as such by Quality in Tourism, where no such logo is displayed the star rating given is our opinion only.

CONTACTING US

YORKSHIRE COASTAL COTTAGES

29 SKINNER STREET

WHITBY, UNITED KINGDOM

Y021 3AH

01947 820949
info@yorkshirecoastalcottages.com