“Hi, we absolutely loved our stay and it was decorated beautifully, so modern and comfortable.”
Just a couple of minor things, there was a bit of a smell, when the doors were open it was fine you got used to it, but when we got up in the morning the smell was quite sour until we opened the doors. I stayed in the side room, there was no sockets near the mirror, there needs to be an assessable socket for us to do our hair etc, and there was nowhere to hang my clothes up in that room, I had to share with my guests in the front room. This is not a criticism just more of a suggestion, everywhere I’ve been where it is dog friendly, there’s always been a welcome basket of some sort, with bowls provided (not for keeping, just provided) some dog treats, sometimes a cheap blanket or toy (you can get a cheap pack of balls and leave a ball), some places leave some dog milk or pawsecco, and most have even took the time to ask their names and incorporated it somewhere in the package. Not saying you have to go that far but it’s a nice touch. Although it states dog friendly it didn’t feel it, I think with the lack of anything for a dog just made it feel they weren’t welcome. Like if you provided dog bowls or even a dog bed for if the owners have forgotten it or it’s an option to use the bed provided, I would of used the bed provided because not having to bring a dog bed as well as everything else is very welcome. Also a nice little welcome package for your human guests would be nice, maybe a nice note welcoming us with our names or at least the bookers name and maybe some small individual bottles of wine or Prosecco and some cookies or chocolates, it doesn’t have to cost a lot. Not having these things did not take away from our stay as we loved it, and you provided everything we needed for our stay, but they could add to the experience, and I think it’s the personal touches that draw us back, I personally think that within the price this could be incorporated. I think the instructions for entering the property need to be made clearer, it just stated touch the pad with fingers, I didn’t realise it meant put all 4 fingers on the pad. It might be stupid on my part but I thought it was a bit misleading, and we wasted a good 40 minutes trying to enter the property. The edges on the porch steps are quite sharp and with the steps being steep it was quite frightening to watch my dad who’s bad on his feet going down them, it would also be dangerous for small children. I think a hand rail on top of the wall on the right hand side would be helpful and if there was something to round the edges of the steps. With all being said I would 100% recommend staying here as there was no real problems, it was gorgeous and comfortable and had everything we needed.
Thanks so much for taking the time to leave us your feedback after your stay in The Salthouse Apartment 1. We are really pleased that you liked the decor, found it comfortable and you had everything you needed for your stay.
With regards to the issues you found during your stay - we certainly are keen to address them all for the benefit of future guests.
With it being a brand new refurbishment we were surprised to hear of a sour smell - we have looked into it and the issue has now been resolved.
In the bedroom you stayed in there are actually 8 double sockets in the room, 2 on each wall so unsure why there was a problem drying hair as there is a mirror in that room also.
We had purposefully not put a hanging rail in that bedroom as there is a large chest of drawers for clothes, however your feedback is noted and we may add a rail as we appreciate it won’t always be viable for guests to use the rail in the other bedroom.
As dog owners ourselves we are really sorry you didn’t feel they were welcome - we were actually waiting for the delivery of dog bowls and treats and they just hadn’t arrived in time for your stay, so this is something that we definitely want guests to feel that their 4 legged friends are welcome… these are now in the apartment.
Similarly we have just sourced a local biscuit company to provide a welcome pack of luxury biscuits for guests and again these just hadn’t arrived in time for your stay.
I have updated the entry instructions following your feedback - I had taken the instructions directly off the manufacturer’s website and appreciate that these could be clearer.
We will also take a look at the steps and whether we can fit a hand rail - again really useful feedback for us.
Thanks again for your feedback and for choosing our apartment for your holiday. We are really happy that overall you had an enjoyable stay.
Elaine
Property Owner
Summary
- Ground-floor apartment
- Two bedrooms: 1 x king with en-suite walk-in shower, basin, heated towel rail and WC, 1 x king
- Shower room with walk-in shower, basin, heated towel rail and WC
- Open-plan living space with kitchen, dining area and sitting area
- Central heating
- Electric oven and hob, microwave, fridge/freezer, washing machine, dishwasher
- Smart TV and WiFi
- Fuel and power inc. in rent
- Bed linen and towels inc. in rent
- Cot and Highchair available
- Parking available
- Enclosed patio with furniture
- Sorry, no smoking
- Two well behaved dogs allowed
- Shop 0.3 miles, pub 0.5 miles, beach 0.7 miles
The property
Resting at the heart of the bustling, seaside town of Scarborough on the North Yorkshire coast, lies this delightful, two-bedroom holiday home, Apartment 1.
Set across the ground-floor of this townhouse, this charming stay boasts interiors and living spaces finished to the highest of standards, whilst enjoying terrific proximity to nearby shops, bars and restaurants, making it a great choice for a family looking for an exciting stay near the North York Moors National Park.
Inside, you will find a range of immaculately-presented living areas, including the tastefully-laid out, open-plan kitchen, dining and living room.
Here, you and your loved ones can cook up a storm in the fully-equipped kitchen, savour your meals at the breakfast bar or even outside in your very own enclosed patio, which comes with outdoor seating that offers a superb alfresco dining experience.
In the evenings, stick a film on the sleek, wall-mounted Smart TV whilst you gather on the large corner sofa, before you retreat for a refreshing shower on your way to settle down for a well-earned rest in either of the two plush king bedrooms.
Bring your family for a memorable escape to Scarborough at Apartment 1.
Note: This property can be booked with Refs. 1131718 and 1134220, together sleeping up to 10 guests.
The Salthouse Apartments
Set at the heart of the bustling resort town of Scarborough, North Yorkshire, lies this wonderful collection of holiday stays, West Street Apartments. Boasting well-appointed, open-plan living spaces, Smart TVs, plush bedrooms, and tremendous positioning to an array of nearby shops, bars, pubs and restaurants, this terrific trio of apartments are perfect for families, a group of friends, or sharing couples seeking a fun-filled, fuss-free getaway to one of the country's most popular seaside destinations. The surroundings enjoy great proximity to a plethora of fantastic attractions, including the lush sands of Scarborough Beach, the beautiful setting of the North Riding Forest Park, and the magnificent North York Moors National Park just beyond. During your stay, you will be spoilt for choice with dining options, with spots such as Farrer's Bar & Restaurant, Taste Restaurant, Ikitchen Chinese restaurant, and Tuscany Too, all being just a short walk from your accommodation. For traditional pub fare, you'll also find Cellars Bar, The Ship, and The Cask Inn just a brief stroll from your lodgings. The town of Scarborough is positively-brimming with noteworthy locations to visit. You can spend a quiet morning walking around the serene locales of the Italian Gardens and Peasholm Park; you can spend time exploring the iconic landmarks of Scarborough Castle and Lighthouse; and you can even get up close and personal with exotic marine life at the SEA LIFE Scarborough aquarium. For something more active, embark on a hike along the picturesque trail of the Cleveland Way, where you can enjoy some amazing views of Scarborough and the North Sea. Whatever you choose to do during your next stay in Scarborough, be sure to do it from the base of the West Street Apartments.
Note: This property has a Good Housekeeping bond of £250.
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About the location
SCARBOROUGH
Pickering 17 miles; Whitby 20 miles; York 40 miles.
Popular since Victorian times, the vibrant seaside town of Scarborough retains many of its original fine buildings, parks and gardens, as well as its historic castle which overlooks the town. North Bay and South Bay provide two superb stretches of beautiful, golden sandy beaches, popular with families and small children. There are a number of child friendly activities and many excellent visitor attractions for grown-ups too, including the Stephen Joseph Theatre, Scarborough Spa and Scarborough Open Air Theatre for live music. Scarborough is a great location for outdoor activities, with golf courses, lovely coastal walks along the Cleveland Way, stunning cycle routes such as the old railway to Whitby, beautiful sailing and championship quality surfing. Add to this all the usual seaside entertainment and bustling promenades located close to the beach and Scarborough is the destination with something for everyone. Ideally situated for touring the coastline and the moors, Scarborough is an ideal base for a fun-filled break.
This property offers the following short breaks:
- Winter
- Off-season
- Last minute
- Christmas
