White Rose Apartment
Description
This beautifully appointed apartment rests in The Bay holiday village, offering a warm and welcoming stay for guests wishing to indulge in the seaside delights of Filey.
Perfect for a romantic getaway or a quiet break, this retreat is everything you and your loved one could hope for to accompany your scenic journeys.
All ground floor, the cottage boasts an open plan living area, which is a lovely arrangement for a cosy night in discussing those up and coming adventures over a home-cooked meal.
The dining area lies adjacent to the sitting room, so you can relax on the leather sofa afterwards, and escape into your own world, perhaps with a good book.
The double bedroom is matched with soothing colours, low lighting and floral wall art which creates a peaceful atmosphere for a good nights sleep, and you can wake up to it all over again.
If you can steer yourself away from the cottage, dedicating some time for the breath-taking location is a must.
The bay is edged with two promenades and there are various gardens, where brass bands play on a Sunday afternoon.
The family orientated town hosts an abundance of activities for everyone to enjoy, and a short drive to Scarborough will be a fantastic end to the day.
Everything you could want and more, from a coastal holiday village and its magnificent surroundings.
Your dates
Everything you'll need
- Wifi
- Baby Friendly
- Dishwasher
- Ground Floor Bedroom
- Pet Friendly
- Wifi
- Baby Friendly
- Dishwasher
- Ground Floor Bedroom
- Pet Friendly
- Smoke Free
- Pool
- Near Walks
- Washing Machine
What guests are saying
Had a good few days in the good positioned apartment and all things were fine except for the internet connection that was weak and caused buffering on the TV apps but didn't cause us any problems and apart from that we had a great stay
Dear Stephen, Thank you so much for your lovely review. I’m really pleased you had a great stay and enjoyed the apartment’s location. I’m so sorry about the Wi-Fi issues during your stay. Unfortunately, there was a regional outage affecting Wi-Fi services, which was beyond my control, and I’m really sorry I wasn’t able to resolve this for you at the time. We have BT’s Super Wi-Fi package, which is normally exceptionally reliable, so this was very unusual and frustrating. We’re also fortunate that the apartment has Wi-Fi, as some properties on the Bay don’t offer it at all. Thank you for your understanding, and I’m delighted that, despite the temporary internet issues, you had a lovely few days with us. We’d be delighted to welcome you back in the future! Kindest regards Helen and Richard White Rose Apartment / White Rose Cottage
The apartment was lovely and warm, what let it down was the bed was uncomfortable to sleep, you could feel the springs, the bed linen was ready for the bin with holes in the sheets and the duvet cover, didn't look that clean.
Alot of cobwebs in the corners with spiders. At night you could smell the drain from the bathroom. There was no welcome pack which was a disappointment, even just a pint of milk so we could have had a cuppa after our 6 hr drive. That's only a recommendation. All in we tried not to let it put a dampener on our holiday.
Dear Paula Thank you for your feedback. I’m pleased you found the apartment lovely and warm, but I’m sorry some aspects fell below the high standards we pride ourselves on. We consistently receive five-star Tripadvisor and Sykes reviews, with guests regularly praising the apartment, so I take your comments seriously. I have immediately alerted the cleaners and action has been taken regarding the cobwebs, spiders and bedding. The drain smell will also be investigated. The Empressa bed was purchased from Country Beds in Filey, a local independent business, only 12 months ago. We have had no previous complaints about its comfort, but we have acted immediately and ordered a new bed frame and quality mattress. I’m disappointed these issues weren’t raised during your stay. I contact guests before arrival to ensure you have all the information and specifically ask you to contact me immediately with any problems so I can rectify them. Unfortunately, this wasn’t done, so I had no opportunity to address matters at the time. We provide complimentary tea and coffee. We previously provided milk but stopped following feedback regarding preferences for semi-skimmed, skimmed and oat milk. There is also a shop approximately 15 metres directly opposite the apartment. We have chosen not to provide welcome gifts at the apartment to help keep costs and stays affordable. We do provide them at our sister property, White Rose Cottage. I have left a message on your answering machine and would be happy to discuss your experience further and see if there is anything else I can do to rectify matters. I hope we can welcome you back to Filey in the future. Kind regards, Helen and Richard White Rose Cottage and White Rose Apartment
Fantastic apartment on a great resort .
Apartment near all amenities& a short , steep walk to the beach . Beautiful nature reserve nearby also .
Jane - Thank you so much for your lovely review! We’re delighted you enjoyed the apartment and the beautiful surroundings. The nature reserve is definitely a favourite, and although the walk to the international award winning beach is a little steep, it’s certainly worth it!. We’d love to welcome you back again in the future. Kindest Regards Helen and Richard White Rose Cottage White Rose Apartment
The host was fantastic.
The location was great.
Scott, Thank you so much for your kind review. We’re delighted to hear you found the hosting fantastic and enjoyed the location. It was a pleasure to have you stay with us, and we hope to welcome you back again soon! Kindest regards, Helen and Richard White Rose Cottage White Ross Apartment
When ever I come to the Bay I stay at White Rose appt.
It’s very clean, comfortable and has everything I need for a comfortable holiday. It’s close to the amenities. I have osteoarthritis and love the walk in shower.
Rev Hart, Thank you so much for your lovely review and your repeat custom. We’re delighted you enjoy staying at White Rose Apartment and that you find it clean, comfortable, and well-equipped. It’s especially wonderful to hear that the walk-in shower makes your stay easier and more comfortable with your osteoarthritis. We really appreciate your kind words and look forward to welcoming you back to The Bay again soon! Kindest regards Helen and Richard White Rose Cottage White Rose Apartment
We enjoyed a fantastic long weekend stay from Friday to Monday, in this fabulous, cosy and warm apartment with our 2 dogs.
Spotlessly clean, with a well kitted-out kitchen with everything you need, if you wish to cook during your stay. The walk in shower is just wonderful. Great contact and information provided by Helen & Richard - we look forward to booking again!
Neil, Thank you so much for your lovely review! We’re really pleased you had a fantastic long weekend and felt comfortable and at home in the apartment. It’s great to hear you enjoyed the kitchen and that walk-in shower – it’s definitely a favourite feature! We’re also delighted your dogs had a great stay too Thank you again for your kind words – it was a pleasure hosting you, and we’d love to welcome you back anytime! Helen and Richard White Rose Cottage White Rose Apartment
Really impressed with the apartment especially the bathroom and the walk in shower.
Very clean throughout and a lovely spacious apartment. Would highly recommend and would definitely stay there again.
Richard , Thank you so much for your lovely feedback. I’m really pleased you enjoyed the apartment, especially the bathroom and walk-in shower. It’s great to hear you found everything clean and spacious. Thank you for the recommendation — you’d be very welcome to stay again anytime. Helen and Richard White Rose Cottage White Rose Apartment
⭐️⭐️⭐️⭐️⭐️ 5/5 I had a lovely 3-night stay at this apartment in Filey.
It was absolutely spotless and really cosy, with everything well presented and comfortable. The host was very responsive and made the whole stay easy and stress-free. The location was great too — perfect for getting into Filey and exploring the area. Would definitely recommend and would happily stay again!
Dear Joanne, Thank you so much for your lovely 5⭐️ review! I’m really pleased to hear you enjoyed your stay and found the apartment spotless, cosy and well presented. It’s great to know the location worked well for exploring Filey too. I’m glad everything felt easy and stress-free for you — that’s exactly what I aim for. You’re very welcome back anytime, and I’d be delighted to host you again. Helen and Richard White Rose Cottage White Rose Apartment
We had an enjoyable stay at White Rose apartment.
The apartment is lovely and clean with an appealing decor, especially warm and cosy, and well equipped for all our needs. Helen, the owner , is really friendly and helpful and provided great communication ready for our stay. It is in a great spot near to all the amenities and beach walk.
Dear Janet, Thank you so much for your lovely review and 100% rating . I’m really pleased you enjoyed your stay at White Rose Apartment and found it warm, cosy, and well equipped. It was a pleasure to host you, and I’m glad the communication helped make your visit smooth and relaxing. The location is definitely one of our favourite things too, with everything close by and the beach walk just moments away. You’re welcome back anytime! Kindest regards Helen and Richard White Rose Cottage White Rose Apartment
I had a lovely stay at White Rose Appt.
It had everything I needed. I have osteoarthritis so the walk in shower is a great bonus. The weather was mixed but the appt was lovely and warm when I got back from my outings.
Rev Hart, Thank you so much for your kind words! I’m so pleased you had another lovely stay and found everything you needed — especially that the walk-in shower made things easier and more comfortable for you. It means so much that you choose to return time and again — that really does speak volumes. You’re always a pleasure to host and welcome back anytime! Kindest regards Helen and Richard White Rose Cottage White Rose Apartment
2nd visit to this apartment, lovely accommodation with everything you need for a break
Susan, Thank you so much for your lovely review and for choosing to stay again! It means a lot to have returning guests — it really does speak volumes. I’m so pleased you found everything you needed for another relaxing break. You’re always very welcome back anytime! Kindest regards Helen and Richard Smith White Rose Cottage White Rose Apartment
Brillianty situated for all amenities right over the road, superb apartment 10 out of ten for cleanliness and amenities, excellently situated for Bridlington Filey Scarborough and Whitby and nice and quiet path to beach very close, Very Small request kettle needs descaling or renewing , but absolutely brilliant definitely recommend and rebook if going round that coastway
David. Thank you so much for your wonderful feedback and 100% rating! We’re delighted to hear you found the apartment spotless, well-equipped, and in such a convenient location for exploring the coast. It’s great to know you enjoyed the peaceful path to the beach too. We really appreciate your note about the kettle – we’ll make sure that’s descaled or replaced right away. We’d be thrilled to welcome you back on your next visit to the area. Thank you again for your kind recommendation! Helen and Richard White Rose Cottage White Rose Apartment
We've had a wonderful break at White Rose apartment it is excellent.
The owners have provided you with everything you could need for your stay. It is a beautiful, clean and welcoming space. The Bay holiday park itself is a lovely park with great facilities as a bonus. It's well situated to explore the surrounding coast line. Helen and Richard are incredibly helpful. We'll definitely be back.
Ellen and Simon, Thank you for your kind words and 100% rating. We’re absolutely delighted to hear you had a wonderful stay at White Rose Apartment and enjoyed both the space and the surroundings. It means a lot to know that you felt well looked after and comfortable during your visit. We’d love to welcome you back anytime — you’re always very welcome! Warmest regards, Helen & Richard White Rose Cottage White Rose Apartment
The above says everything ; little more to add except that direct communication with the owner very satisfactory.
Dear David, Thank you so much for your kind words and for taking the time to leave a review and 100% rating. I’m really pleased to hear that you were happy with the direct communication — it’s always my aim to make things as easy and welcoming as possible. I hope to have the pleasure of hosting you again in the future! Warm regards, Helen and Richard White Rose Cottage White Rose Apartment
Just stayed here for two weeks.
Had a wonderful stay. The apartment is beautiful and very comfortable. The only thing that was missing was a freezer. As for the complex it was beautiful and very clean. The only thing wrong was the over priced pub. Had lots of lovely walks along the beach. Found a lovely pub called the royal oak. Well worth a visit. All the people are very friendly. Can't wait to go back in September.
Dear Jayne, Thank you so much for your kind review and 100% rating. We’re delighted to hear you had such a wonderful stay and enjoyed the apartment, the complex, and the beautiful beach walks. The Royal Oak is a great find and within walking distance. Regarding the freezer, we really appreciate the feedback. We did previously have a freezer in the apartment, but unfortunately had to remove it due to repeated damage to the door caused by misuse. We’re now exploring more durable options and will certainly keep your comments in mind as we look at possible improvements. We’re thrilled to hear you’re already planning a return in September—and we’ll look forward to welcoming you back! Warmest regards, Helen and Richard White Rose Cottage / White Rose Apartment
What a fantastic apartment, it was vey clean and had everything you could possible need.
I had to phone Helen and she was very helpful and sorted my problem with no hassle . I would recommend this apartment to any and everyone I know. Just to say thank you to Helen for a great apartment.
Dear Joe ,Thank you so much for your lovely feedback and 100% rating ! I’m really glad to hear that you found the apartment clean, well-equipped, and comfortable. It was a pleasure to help, and I’m so happy I could assist quickly and make your stay stress-free. Your kind words and recommendation mean a lot—thank you again, and you’re welcome back anytime! Helen and Richard Smith White Rose Cottage White Rose Apartment
We had a lovely stay at White Rose Apartment with our two dogs.
Very clean. Well equipped kitchen having dishwasher, washing machine, even a slow cooker. Freeview TV including Netflix. Pass to use at the leisure centre. Beach only 5/10 min walk away. Pub and shop on site too. Excellent Apartment and would highly recommend.
Neil, Thank you for your 100% rating and for your lovely review! I’m so pleased you and your dogs enjoyed your time at White Rose Apartment. Great to hear you made the most of the fully equipped kitchen, Netflix, and complimentary leisure centre pass—and that the beach was a hit too! We’d love to welcome you back anytime. Helen and Richard White Rose Cottage White Rose Apartment
Lovely apartment Helen the owner could not have been more helpful.
We had a wonderful stay and will definitely recommend to our friends
Tracie, Thank you for your 100% rating and for your kind words! I’m really glad you enjoyed your stay and it means a lot to hear you’d recommend us to your friends. You were a pleasure to host and are welcome back anytime! Helen and Richard White Rose Cottage White Rose Apartment
Always a comfortable & extremely pleasant stay at the White Rose Apartment.
Real ‘home from ‘home’ & absolutely nothing lacking. Thank you - I’m looking forward to my next stay!
Dear Fiona, Thank you for your valued feedback and 100% rating. As one of our repeat guests we are really appreciative of your positive comments of White Rose Apartment meeting your expectations and being Home from Home’. We look forwards to welcoming you back soon. Have a lovely Xmas and all the best for 2025. Kindest regards, Helen and Richard White Rose Cottage White Rose Apartment
We had a fabulous week lovely apartment.
My husbands mobility is not good so found bathroom a bit small. I always take bathroom stool. and it was needed. We would like a back door the next time we visit The bay as we loved it and will be back. Could not find leisure passes rang (Helen) who came out and delivered us her pass such a lovely lady had to drive two hours to drop off our pass thank you so much (Helen). nothing is too much trouble so loved are stay.
We have a lovely week here would definitely recommend, and we will be booking again.
Dear Peter, Thank you for your positive feedback and 100% rating. We are glad that you had an enjoyable stay at White Rose Apartment. We look forwards to welcoming you both back soon. Kindest regards Helen and Richard White Rose Cottage White Rose Apartment
I enjoyed my stay in this cosy warm appt.
I booked it because I have osteoarthritis and struggle to get into a high sided bath, so it was great to have a walk in shower. The car free area outside was just right for my little dog to spend a penny first thing and at bedtime. It is close to all amenities. I would be happy to return. Val
Dear Reverend Hart, Thank you for your positive feedback and 100% rating. We are glad you enjoyed your stay at White Rose Apartment and that you found the apartments location central and that the facilities met your needs. We look forwards to welcoming you back soon. Kindest regards, Helen and Richard White Rose Cottage White Rose Apartment
Having used Sykes' for many years a certain level is to be expected so I was surprised that for the ist time ever there was no welcome pack ie :tea n biscuits.
My wife and I are disabled so it was disappointing to find the map to find the property was incorrect causing me to have to wander around to find it,not a problem for most people,exhausting for me.Sykes' instructions imply parking near the property however it was a real toil for me carrying luggage and shopping 50m - 100m each time. Instructions mention "fridge" ,you need to make it clear that there is no freezer. There was no instructions on how to use the heating system however by pure chance we have the same Hive system at home so were able to use it. Having said all this the apartment was very nice and suited our purpose and my points are hopefully taken as positive critism.For able bodied people I would recommend but not for the less abled.
Dear Paul, Thank you for taking the time to share your feedback. We’re very glad to hear that you found the apartment itself to be lovely and well-suited to your needs. We do take all feedback seriously and appreciate your constructive comments, particularly around accessibility and clarity of information. We’re genuinely sorry to hear about the challenges you experienced in locating the apartment and the parking distances. We do provide all guests with a detailed arrival guide in advance of their stay, which includes written directions, a map, and a What3Words location (edicts.jazzy.wildfires). However, we acknowledge that for guests with mobility considerations, clearer instructions and signage may be beneficial, and we will look at how we can improve this. Regarding parking, guests are able to park anywhere on-site, with the closest spaces approximately 15 metres away from the rear entrance on Talisker Walk or by the central complex. We will look at how to make this information more explicit in future listings. Thank you also for highlighting the omission of freezer details—we will update the listing to clarify that the apartment has a fridge but no freezer. Likewise, we’ll ensure heating system instructions are made clearer for future guests, although we’re glad you were able to use it without issue. We very much appreciate your feedback, which helps us continue to improve. Should you or future guests have any questions or specific requirements, we’re always happy to help and can be contacted directly at any time during your stay. Kind regards, Helen & Richard White Rose Cottage & White Rose Apartment hcbrear@hotmail.com | 07764 892998
Well appointed cottage with everything you need.
Very cosy and homely. Good information from owner. Very clean. Would definitely stay again. Good base for the surrounding area.
Dear Jayne, Thank you for your positive feedback and 100% rating. We are glad that White Rose Apartment exceeded your expectations. We always strive to make sure our customers have an outstanding stay. We look forwards to welcoming you and your family back soon. Kindest regards Helen and Richard White Rose Cottage White Rose Apartment
We had a problem with the shower and rang Helen the owner who came immediately and sorted the problem even bringing us a bottle of wine for the inconvenience would highly recommend
Dear Stephen, Thank you for your 100% rating and positive feedback, and your positive recommendation to future prospective guests. It was a pleasure to meet you and your wife and your lovely dog. We look forwards to welcoming you both back soon. Have a Great Summer! Kindest regards, Helen and Richard White Rose Cottsge White Rose Apartment
fabulous
Dear Ronald, Thank you for your valued ‘Fabulous’ feedback and 100% rating. We look forwards to welcoming you both back soon. Kindest regards, Helen and Richard White Rose Cottage White Rose Apartment
The apartment was lovely and modern with a fully equipped kitchen.
I was disappointed however, wuth the comfort of our stay. The sofa in the living area was very uncomfortable. The dining chairs need some sort of padded seat cushions as they are very hard to sit on comfortably. The bed was comfy but there were no protectors on the pillows or mattress . The bathroom was lovely. I like this area of filey in yorkshire but I would not stay in the apartment again unfortunately. I did have to contact the owner on something and she was very accommodating and friendly
Dear Therese, Thank you for taking the time to share your feedback. We’re really pleased you found the apartment modern, clean, and well-equipped, and that you enjoyed the refurbished kitchen and bathroom, as well as the location close to Filey’s award-winning beach. We’re genuinely sorry to hear that some aspects of comfort didn’t meet your expectations. We take all guest comments seriously, and I want to assure you that your feedback has already led to positive changes. Following your stay, the sofa has been replaced with a more comfortable one, and seat cushions have now been added to the dining chairs. Regarding the bedding, our cleaners have confirmed that pillow protectors were in place, though we will be reviewing this further to ensure consistency across all bookings. It was a pleasure speaking with you during your stay, and I’m always happy to assist whenever needed—just a reminder to all future guests that I can be reached 24/7 on 07764 892998 for any questions or support. Thank you again for your comments, and we wish you all the best in your future travels. Warm regards, Helen & Richard White Rose Cottage & White Rose Apartment hcbrear@hotmail.com | 07764 892998
Loved being near the beach Excellent Wi-Fi Sofa needs updating as split and lumpy Would be useful if some kitchen cupboard space could be cleared for storage of items brought from home Walk in shower good although trap needs to be cleaned Surprised that there were no mattress or pillow protectors on the bed We enjoyed our stay and appreciated that it was dog friendly
Dear Susan, Thank you for sharing your feedback—we’re really pleased you enjoyed your stay and made the most of our fantastic location just a ten-minute walk from award-winning Filey Beach. We’re also glad to hear the upgraded Super Wi-Fi and complimentary Netflix added to your experience. Following your comments about the sofa, I liaised with our professional cleaning team, who noted minor damage caused by a pet. Regardless, we took immediate action and replaced the sofa on 25/06/2024 with a new, comfortable L-shaped bed sofa—ideal for relaxing and offering additional sleeping space if needed. Regarding the bedding, our cleaners confirmed that both mattress and pillow protectors were present; these are stored along with additional bedding in the bedroom wardrobe. We’ll make sure this is clearly communicated in the welcome information moving forward. We’ve also now cleared extra space in the kitchen by removing some utensils, so guests have two dedicated cupboards available for their own food items. Finally, thank you for pointing out the need to clean the shower trap—this has been addressed. We really appreciate your constructive feedback and are glad you enjoyed the dog-friendly aspect of the apartment. We’d be happy to welcome you back again in the future. Warm regards, Helen & Richard White Rose Apartment | White Rose Cottage hcbrear@hotmail.com | 07764 892998
Very comfortable and well equipped Appartment,well presented and clean.
Could not fault it.
Dear John, Thank you for your 100% positive rating. We are really pleased that you found White Rose apartment very comfortable. well equipped and that you found the accommodation faultless. We look forwards to welcoming you both back soon. Kindest regards Helen and Richard Smith White Rose Cottage and White Rose Apartment
Toilet had poo on outside had to clean it toaster had plastic knob missing had to push down metal which was sharp hairs on sofa found place hard to find as no numbers on road side of property it was a one bedroom apartment but must of been 20 sets of knives and forks?
Looks like the cleaning was rushed I'm our opinion the bin in the kitchen is broke had to keep lifting up lid with hand which was greasy also dried hard food on chairs
Dear Elizabeth, Thank you for your feedback, which we received three weeks after your stay. We are genuinely sorry to hear that you were dissatisfied with some aspects of your visit and would like to respond to your concerns with clarity and transparency for the benefit of future guests. On your arrival day, you contacted me at 11:45 a.m. to report that the apartment wasn’t ready. As stated in the welcome pack, our standard check-in time is 3:00 p.m., but I contacted our cleaning team (Simplicity Cleaning, Filey) to arrange an earlier clean, which we were happy to accommodate at no extra cost. You opted to remain in the apartment during the clean, and no concerns were raised at the time—other than a comment on the length of time the clean was taking. Following your feedback, we have: • Replaced the toaster, which appeared to have been damaged. • Replaced the bin with a new swing-top model to improve hygiene and ease of use. • Passed your comments on cleanliness to the Cleaning Manager, who has assured us that the apartment was cleaned to the expected standard. Nonetheless, we have reminded the team of the importance of attention to detail and will continue with regular quality assurance checks. Regarding the apartment’s location, we provide detailed directions, a clearly numbered and named sign on the property, and a What3Words location reference. Additionally, we operate a 24/7 helpline (07764 892998) for any assistance. As for the number of cutlery sets, we intentionally provide ample utensils to support guests who prefer not to wash up after every meal and instead use the dishwasher provided—part of our commitment to convenience and sustainability. We regret that your experience didn’t meet expectations but appreciate your feedback, which helps us maintain our high standards. Should you wish to stay with us again, we’d be happy to welcome you back. Kind regards, Helen & Richard White Rose Apartment | White Rose Cottage hcbrear@hotmail.com 07764 892998
The description on the summary listing said a full length shower but was disappointed to see it wasn’t.
There was a gap between the end of the shower tray and the wall and however careful it was impossible not to get some water on the floor in this gap when showering. The wash basin is ridiculously small with an oversized mixer tap and again impossible not to get water on the floor when brushing teeth and washing hands. The microwave is not very accessible being situated in an overhead top corner cupboard. Despite all this our stay was comfortable.
Dear Jill, Thanks for leaving your valued feedback . We're sorry to hear that you had difficulties with some of the amentities in the property which were as a result of an extensive renovation which includes a new bathroom and kitchen following guest recommendations and feedback. We did have an option of fitting a shower cubicle but guests preference was to have a longer shower tray. We also comtemplated a bigger sink but this would have impacted upon the space between the toilet and sink for our guests. We continue to issue a bath mat between the gap to avoid the above. We will consider your valued feedback when completing further works. We're glad to hear that despite the issues, you enjoyed your stay. Kindest regards Helen and Richard Smith White Rose Apartment White Rose Cottage
Very nice cosy and clean we will be going again later in the year
Dear Julie, Thank you for your 100% positive rating. We are so pleased that White Rose Apartment met your expectations. We will pass on your positive feedback to our dedicated cleaners ‘Simplicity Cleaners- Filey’ Thank you for re-booking and we look forwards to welcoming you both back soon. Kindest Regards Helen and Richard White Rose Cottage White Rose Apartment
Great new year break the apartment had everything we needed, comfortable bed and nice and cosy.
Only a short walk down to the beach, on site shop & pharmacy very handy. Thank you. X
Dear Susan, Thank you for your valued feedback and 100% rating and that you enjoyed your New Years Break! We are glad that the apartment met your expectations. We are blessed to have Filey Beach on our doorstep with its breathtaking views. It's got everything you need for a lovely holiday but without the crowds. The facilities on the Bay including the convience store are handy for our guests who like to remain on site or even pop out for a daily newspaper. We look forwards to welcoming you back soon. Kindest regards, Helen and Richard White Rose Cottage White Rose Apartment
Lovely, comfortable apartment.
Just what I needed for a relaxing break. Well equipped & strategically placed for leisure centre & pub! Will definitely be back!
Dear Fiona, Thank you for your valued feedback and 100% rating. We are glad that the apartment met your expectations. Its central location to all the amenities and its close proximity to the award winning beach is always a hit with our guests. Looking forwards to welcoming you back soon. Please see the Sykes website for a special promotion on all stays at the apartment. Kindest regards Helen and Richard White Rose Cottage White Rose Apartment
Very well equipped apartment, nice and clean, convenient to everything,home from home
Dear Helen, Thank you for your valued feedback and 100% rating. We are glad that you found White Rose Apartment well equipped, clean and ‘Home from Home’.!We are looking forwards to welcoming you back soon. Kindest regards Helen and Richard White Rose cottage and White rose apartment
Excellent apartment will definitely be staying her again nothing is too much trouble and highly recommended
Dear Kerry, Many thanks for your positive feedback and 100% rating. Looking forwards to welcoming you both back soon at either one of our properties that are situated at the award winning Bay,Filey. Kindest regards Helen and Richard White Rose Cottage/White Rose Apartment
We had a lovely stay at White Rose Apartment, we only stayed 2 nights but wish we could have stayed longer!
The property was exactly as described and had everything you needed. We will definitely be visiting again. The only down side was there was a smell of smoke in the property (clearly from previous people). Sadly due to the window design and us having a dog we couldn’t open the windows.
Dear Laura, Thank you for your valued feedback and 100% rating. We are glad that you had a lovely stay and that you are looking forwards to returning. I can confirm the apartment is non smoking.My designated cleaners from Simplicity cleaning in Filey did not raise any issues. If I had been notified of the issue at the time I would have immediately rectified the situation by ventilating the apartment via one of the three windows/door and conducting a deep clean. As always grateful for your valued feedback. Take care and we look forwards to welcoming you both back soon. Helen and Richard Smith White Rose Cottage White Rose Apartment
Lovely place, Lovely people myself daughter and doggy loved it thankyou
Dear Jenny, Thank you for your 100% rating. Glad that you all enjoyed staying at the Apartment, and enjoyed the complimentary facilities at the Bay, Filey. We look forwards to welcoming you all back soon! Kindest regards Helen and Richard White Rose Cottage White Rose Apartment
We spent a lovely week in white rose apartment, where there was everything we needed.
So close to the shop, pub and leisure center. Very quiet area. Would highly recommend.
Dear James and Jackie, Thank you for your 100% rating and your positive feedback. We are glad you both had an enjoyable stay. We will also ensure we pass the feedback regarding the amenities to the Bay management team . The complimentary unlimited entry to the gym, swimming pool and sauna and steam is always a plus for your guests. We look forwards to welcoming you both back soon . Kindest regards, Helen and Richard White Rose Cottage/White Rose Apartment
Overall cleanliness not good!
Dirty toilet, dirty oven,dirty bathroom , dirty stained bathmat. Issues with the drains, and plenty of flies. The owner did attempt to rectify the issues. But all the issues spoiled our holiday and we left halfway through. Very disappointing. On a positive note, the complex is very nice and plenty of amenities . The bed was very comfortable and if the apartment was clean it would have been ok. We just couldn’t cope with the flies.Maybe caused by drains?
Thank you very much for your feedback. We are very glad to hear you found the cottage comfortable and there was lots of amenities for you. I am sorry to hear you thought the cottage was dirty in some areas. We found these comments very surprising as we always ensure our property is cleaned before all of our guests arrival by a specialist cleaning company called Simplicity Ltd in Filey. However, we still did everything we could to assist with the issues you raised to ensure the property was suitable for you in responding ten minutes within your call. I’m genuinely sorry that you left for personal reasons after five days and that you had a six hour journey on the way back home due to traffic but these are issues outside my control. As always grateful for your feedback and looking forwards to welcoming you both back soon.
The flat was perfect home from home.
Brilliant communication with the owners. Super beach 10 mins walk away that my two dogs had the best time. Didn't use the sports facilities but looked very popular. Thankyou for a lovely holiday.
Dear Robert, Thank you for your 100% rating and your positive feedback! i couldn’t have wished for a nicer comment ‘Perfect home from home’ you have made my day! Glad you enjoyed the award winning beach. We look forwards to welcoming you both back soon. Kindest regards Helen and Richard White Rose Cottage and White Rose Apartment Bay Filey
Had a fantastic stay property was fantastic we will definitely book again
Dear Jackie, Thank you for your 100% rating and positive feedback. We look forwards to welcoming you back soon! Kindest regards Helen and Richard White Rose Cottage and White Rose apartment. Bay Filey.
My husband and I have just enjoyed a lovely week.
The apartment is lovely it's very clean and comfortable. Thank you for a wonderful holiday. X
Dear Margaret, Thank you for your positive feedback. We will pass on the feedback to our cleaners around the high standards of cleanliness and comfort. We look forwards to welcoming you back soon! Kindest regards Helen and Richard White Rose Cottage and White Rose apartment. Bay Filey.
Hope to go back late in the year
Nadene, Thank you for 100% rating and positive feedback. We look forwards to welcoming you and your family back later on this year. Have a wonderful Easter. Kindest regards Helen and Richard - White Rose Cottage/ White Rose Apartment
I had a lovely time.
It was difficult to find so directions would have been helpful! Also something to tell me where to park would have been good!
Adrienne, thank you for your valued feedback and 100% rating. As well as the detailed map and access details which is sent through to all guests prior to arrival. I now have highlighted my pack to include the What3words App location which is edicts,jazzy,wildfires. I look Forwards to welcoming you back soon . For future guests I can confirm that the apartment is central to all the amenties and directly opposite the tennis court. You can access the apartment through the communal black painted door at the rear. You can park anywhere on site the nearest location is Talisker Walk. Helen and Richard White Rose cottage and White Rose apartment
A beautiful appartment , would highly recommend.
Dear Helen and Tony, Thank you for your positive feedback and 100% rating. It was a pleasure to liase with you on the telephone . I look forwards to welcoming you both back soon. Kindest regards Helen and Richard White Rose Cottage and White Rose apartment
Could be better.
Nice enough place but let down by maintenance and other issues. Several lights not working, no bin bags or toilet paper, TV not working properly. Little things that mean a lot and spoil the overall experience. Other reviews have mentioned the blinds issue affecting privacy but not resolved though wouldn’t be difficult. Position of bath taps make getting in and out dangerous. The Bay:services, facilities, surroundings, maintenance, staff and proximity to lovely beach were all good.
Dear Richard and Fiona, Thank you for your valued feedback which has been received post stay. I’m incredibly sorry that I was unable to address the issues whilst you were staying at the apartment, had I been notified I would of rectified immediately. Please can I reassure you in preparation for your next stay that the emergency contact number provided is operational 24/7. I have liased with my cleaning contractors, they have verified that a bin liner and toliet roll was left in situ prior to your arrival. I left a supply of spare lightbulbs in the apartment for replacement purposes. I can only apologise for these having gone missing. The Bay maintenance team have immediately replaced the bulb in the light fitting in the living room. The other six lights in the living room and kitchen are still operational. In respect of the roller blinds in the living room. I can confirm that these have now been replaced with velux blinds as requested. Apologies i have has to wait for a local supplier to install and I've had to work around current guest bookings. In respect of the bath taps these are a common feature in all properties at the Bay. I will however seek to take on your feedback when I replace my bathroom in hopefully Jan/Feb 2023 again dependant on supplier availability. The successful renovation of my kitchen in Spring 2022 has been well received. My guest feedback hopefully highlights that I act upon valued customer feedback and demostrates that I strive to deliver excellent standards at both our holiday properties. In Respect of the TV signal issues I have reported these to the Bay and they have confirmed that the TV is in full operational order. The signal may have been affected by bad weather but without the details of the dates/ times I am unable to provide clarity around this. For future reference the Bay do have 24/7 security and Maintenance to address. Their contact number is 07792653191. Please can I take this opportunity to thank you for your custom and rebooking with us over the Xmas break. Your Xmas hamper will be ready and waiting for your arrival ! Kindest regards, Helen and Richard
We had a great stay and thoroughly enjoyed the apartment and the site in general.
In line with other users, I would agree that the apartment wasn’t the easiest to find but that was part of the adventure! The apartment was clean, cosy and very well equipped. Also, despite having a window on two separate roads, it was a relatively quiet stay. There was very occasional noise from dogs within the block, but, to be fair, ours joined in too! All in all a great place to stay and we would go again! Highly recommended!
Dear Sue, Thank you for your feedback and 100% rating. The close proximity of the apartment near the main complex and Directly opposite the tennis courts proves popular to our new and repeat guests. I look forwards to welcoming you back soon. Thank you for highly recommending White Rose Apartment . Kindest regards Helen and Richard
Fabulous apartment more than well equipped for all your needs, we had a small problem on arrival which we contacted the owner who was very apologetic and rectified it immediately, I can’t praise them enough.
The whole experience was very comfortable we will be going back in the future
Dear Christine- Thank you for your 100% rating and positive feedback. We are glad that you felt White Rose Apartment was fully equipped and met your needs. We look forwards to welcoming you both back soon. Thank you for your valued custom. Kindest regards Helen and Richard White Rose Cottage and White Rose Apartment
Fabulous stay everything nice and clean loads of facilities, only one moan, the boiler, it would make dreadful noise once or twice during the night which at first made us get up to see where the noise came from, it was like a dish washer had been put on, we got used to it but it was very loud and may put others off, but we would come again if we were that way as the whole area was lovely.
Dear Barbara, Thank you for your 100% rating. I wish to apologise for the issue encountered with the bolier. Please feel free to contact me on my 24/7 number when you next stay. I will ensure all issues are dealt with immediately. Since been informed of this feedback I have had the bolier inspected and it is in fully working order. Thank you for taking time to provide your feedback. We look forwards to welcoming you both back soon ! Kindest regards Helen
A very clean comfortable apartment.
Fantastic location. Could not fault this place atal.
It is a lovely flat.
There are a few things for the owner to consider. They are minor! The fridge needs replacing as it’s shelving isn’t adequate and the ice box was completely full of ice. The lock on the flat door and the door handle were very slack and it worried me how secure it was! We enjoyed our stay and it was the perfect base. Thank you to the owners.
Dear Susan, thank you very much for the 94% feedback rating. I’m so sorry for the issues you have encountered during your stay. I only wish you had rung me on the 24/7 number provided so I could have rectified them for you during your stay. Upon receiving your feedback I’ve immediately contacted. the Bay(Away Resorts) of the faulty door as they have responsibility for repair and maintenance. I’ve also raised the issue around the fridge to my cleaners. I’ve ordered a new fridge from Dixon’s - Filey as a consequence of your feedback . This will be fitted asap. Thank you for your valued feedback and I’m glad you found White Rose Apartment your “Perfect Base”. Kindest regards Helen and Richard
Lovely apartment, ideal for the two of us, and our two miniature jack russels
Annette- Many thanks for your 100% rating and positive feedback. I look forwards to welcoming you and your lovely Jack Russell’s back soon ! Enjoy the rest of summer ! Kindest regards Helen and Richard White Rose Cottage and White Rose Apartment
Just got back home from a week in this lovely apartment.
Perfectly sized for the 2 of us and our 2 dogs. Everything we needed for a holiday stay was provided and even the sun shone for most of the week which helps of course. Clifftop walks and a beautiful beach on site meant we didnt always have to drive to find somewhere to while away the time. Evening walks were fun as the dogs encountered the bunnies which came out as the sun set. Also recommended, especially for dog owners, Filey Brig Country Park, and Scarborough North Bay. Parking around most of the area was so easy using the PayGo app. Except for Scarborough South Bay parking meters which all seemed to have no internet connection. This made it impossible to use the app or even to pay by card. While that did leave lots of parking spaces empty, just make sure you have some of that old metal currency for those. Regarding "facilities" at The Bay, this was outside the control of the owner or the rental agency and it was the one thing that really let the whole site down. The Bay kitchen was closed and had been for some time but still appears on "The Bay" website as open. This meant the only onsite catering facility is the John Paul Jones pub. And that is in a league of its own as far as poor catering is concerned. You cannot blame the front of house staff who are all, without exception most professional. The problem here is one of lax and disinterested management which goes back from the local manager right up to the resort owners. First time we ate here I was served a miserly piece of chicken which was poorly cooked, to the point it was dry, tasteless and almost impossible to cut. It was as if it had a protective skin on it. That was served on a bed of tinned tomato along with a grey, bland, sauteed small potato. Absolutely no point in saying anything to the manager if in fact one was on duty, nor the cook. Neither of who check the quality of food leaving their kitchen. This was not a one off as I saw other guests also sawing away at their meal. The final straw came when we decided to return for their advertised Sunday roast. Only to be told, we dont do that any more and haven't for about 6 months. So why is it still advertised on the parent company website? It is in fact one huge stain on an otherwise lovely holiday site and accomodation.
Dear Ron, Thank you for your valued feedback and perfect score for accuracy of my listing , cleanliness and comfort of White Rose Apartment. On behalf of the Bay management team which has recently been taken over by Away Resorts. I apologise for the website not been up todate and for the experience/s you have encountered at the John Paul Jones public house. I have been informed that the Bayside kitchen will be replaced by a new pizzeria opening on the 1st of July 2022. With regards to your comments about the John Paul Jones, I have passed the comments on to the Food & Beverage manager who I can assure you does indeed care a great deal. His response is as follows: Food is very subjective so I can again only apologies if your guests feel the meal was unacceptable, we will never want anyone to leave unhappy and would encourage all guest to give feedback on the night which gives the team an opportunity to rectify and issues. We have been getting lots of positive comments regarding the new menu in the John Paul Jones, but we do feedback all comments to support office to help shape and change things going forward. I have checked our web site and cannot find any mention of the Bay Kitchen or the Sunday lunch, but feel it may have been on the cross over from Aria Resorts web site to Away resorts web site, like all menus and facility there are subject to change, I am please to say The Four Cats drinks and Eatery will be opening on the 1st July 2022 I am sorry if your guests have felt let down as all guest and owners our important to us. Kind regards Colin Twist
Lovely apartment everything was as described the only thing l would suggest is to get different blinds as it was a bit open every one could see in But the place facilities was great Thank you
Dear Joanne, Thank you for your 100% rating and positive feedback. I’m glad you had a wonderful stay. As you are aware the apartment has roller blinds in all windows and black out curtains in the bedroom . More than happy to change the blinds if you could advise what blinds would be better suited, as a valued guest always happy and willing to listen and take action with regards to feedback and to ensure I do everything to improve my future guests experience. I look forwards to welcoming you back soon. Kindest regards Helen and Richard - White Rose Cottage and White Rose Apartment .
The apartment was very comfortable and in a great location.
We enjoy birdwatching and walking so Bempton, Flamborough and Filey Brigg are all nearby. We'll be back again.
Dear Jayne, Thank you for your perfect rating of 100% and for your lovely feedback re the apartment and its location. I’m glad you managed to visit Bempton which is a great time to visit in Spring. I’m pleased to report that a new coastal path has been created from the Bay resort to Reighton along the coastal path which is also proving to be very popular with my guests. I look forwards to welcoming you back soon . Kindest regards Helen White Rose Cottage and White Rose Apartment
Beautiful apartment just a couple of things no room for your own food in kitchen and although there were blinds at the living area if you were in during the day it was a bit like been in a goldfish bowl with people looking in apart from these minor things we will definitely come back
Julie, Many thanks for your positive feedback. Since your stay at White Rose Apartment we have had a new kitchen fitted, and we have taken onboard feedback from customers and created more storage space for foodstuffs.We hope that you like the renovations when you next stay. Helen and Richard White Rose Cottage/ White Rose Apartment
The property was a littlebit hard to find with it been set of the road but once you found the cut to go through which we must of passed about 5 times it was easy after that but the cottage itself is very well equipped clean and comfortable we really enjoyed our stay and would book again .
Elizabeth, Thank you for your positive feedback. I can only apologise that the detailed map and directions sent to you prior to your arrival wasn’t explanatory enough. With the apartment being central and directly opposite the tennis courts most of our guests usually find the apartment accessible and easy to find. Please do not hesitate to ring me during your next stay on the 24/7 number should you have any issues or need any help/ support.
Paul Jones is an excellent pub, Well managed and good food.
The dog walking ,wild flower meadow and beach , are better than ideal and we've already booked to return next year. Same again please!
Michael, Thank you for your positive feedback. I’m glad that you had a pleasant stay at White Rose Apartment . We are looking forwards to accommodating you and your family again this year.
The apartment was extremely clean.
No problems on that score. Beds were very clean and comfortable. TV and internet access was spot on. However the kitchen could have been laid out better. Firstly the amount of crockery was more than needed. Considering the apartment was for two people, there is enough plates and dishes for a party of 12! Consequently there was no room in the cupboards to put your own foodstuffs in. So it had all to sit on the worktops! The double toaster was faulty only the right hand pair of slots worked. The oven has its heat element hanging down. Instructions for the washing machine didn't seem to be for the correct one. And the sink doesn't have a proper drainer to put washed dishes on to drain. All in all the apartment is very nice and can be a lot better if the above issues were remedied.
Thank you for your valued feedback and overall score of 93%. I only wish that the issues you have raised were brought to our attention whilst you were staying at White rose apartment, as we would have been able to address. Please find enclosed an update re the points that you have raised: 1. Excess Crockery and no Drainer. Following consultation with our repeat guests they have asked for a Dishwasher to be fitted, as they didn't want to be doing the dishes whilst on holiday. We obliged and provided a dishwasher and ample crockery so guests were not having to load frequently. The drainer is located under the sink, for those guests who do want to wash their own pots. In compliance with our COVID risk assessment and strict cleaning protocols we would advise all guests to use the dishwasher where possible. 2. The maintenance team have checked the toaster and the oven and both are in full working order, please note that the toaster needs to be switched on at the socket. 3. The apartment is listed as accommodating 2 persons, however we have a number of guests who will bring an additional person/child, we therefore have a pull out sofa in the lounge that converts into a double bed. We do not charge for this extra facility and our guests have found this useful and great value for money. 4. There are two spare cupboards for foodstuffs, however following your feedback we have ordered a new Kitchen , and arranged for additional storage space, this hopefully will be fitted in Jan 2022. 5. I apologise for the washer/dryer instructions been removed from the property this was due to COVID protocols. The HOTPOINT machine does have simple instructions/pictures on the machine itself and these are also accessible via the Internet, which could have been accessed through the Apartment's complimentary WIFI. Once again thank you for you feedback it is valued and appreciated. We look forwards to welcoming you back to either White Rose Apartment or White Rose Cottage in the near future. Kindest regards Helen and Richard Smith
Unfortunately, when we arrived the key box was jammed and we were unable to gain access to the flat.
We contacted the Bay office and a very helpful young lady come back came back with us but she was unable to open the key box. We did gain access to the flat when a maintenance man managed to unlock the box with a screwdriver. Unfortunately, it was pouring with rain at the time, which didn't help. We decided to come home a day early in the evening but had the same problem with the key box. Unfortunately, the Bay staff had finished for the day!
Dear Mr and Mrs Davies - thank you for the feedback and for alerting me immediately of the issues with the Keysafe. I apologise for the previous guests leaving the keys jammed within the Keysafe. I'm glad that the reception staff/ maintenance man were able to resolve this for you within ten mins of it been reported. Likewise thank you for your phone call the night prior to checkout . I'm glad that you had a pleasant time in the apartment and enjoyed your stay. I'm so sorry that you left earlier than expected due to the forecasted weather of thunder and showers. I'm sorry that during your stay the weather did not meet with your expectations. Regarding your difficulty in placing the keys back into the Keysafe due to the weather outside. Once again I'm glad of the speedy response of our on site security team who responded within 5 mins of my call to help you put the keys in the safe. I've had the Keysafe checked and it is in full working order. Hopefully future guests will not require use of the on-site 24-7 security team but if they are required they can be contacted on 07792 653191. Thank you for your valued feedback. Kindest regards Helen and Richard- Properties of White Rose Apartment and White Rose Cottage.
Lovely apartment meets all of your needs.
Situated in a lovely position close to all amenities
Sandra, Thank you for your 100% rating. I’m glad that White Rose Apartment exceeded your expectations, As a repeat customer of White Rose Cottage and White Rose Apartment we are grateful for your custom.
Extremely well equipped & very comfortable 1 bed apartment.
Spent a weekend, took advantage of the leisure card & booked a swim. Would definitely recommend. We visited Bridlington, Scarborough, Filey and Whitby, all just a short distance away.
Jane, Thank you for your 100% rating and your positive feedback. I’m glad that you and your family made full use of the complimentary leisure facilities during your stay.
The apartment was lovely and the resort was quiet.
The walk down to the beach was pleasant and being able to take our dog there to exercise was a big plus. We would be happy to return in future.
Gillian, Thank you for your 100% rating and your feedback. I’m glad that your stay at White Rose Apartment exceeded your expectations. We look forwards to welcoming you back soon.
We were cold in the property and the heating was set on a timer which came on late evening and not till 8.
30 am on the morning. There were no instructions in the property on how to put the heating on manual so on an evening we were very cold. The bath contained a piece of cushion floor plus a plastic plant when we arrived. I moved the cushion floor into the wardrobe in the bedroom but it should not have been left like that.
Mrs Pajor, Thank you for your feedback which we received several weeks following your checkout. We can confirm that we do have hive in the apartment, which is located in the bedroom,this is not operated remotely ,you can adjust the temperature as you desire, this ensures that all guests needs are accommodated. This was explained on the detailed information pack that we sent through. Secondly we can only apologise on behalf of Shine and Sparkle Filey -my designated cleaners for a plastic plant pot been left in the bath. I have brought this matter to their immediate attention. Our personal contact details were outlined in the information pack and we actively encourage all guests to contact us with any issues so they can be immediately rectified. I only wish that we were afforded an opportunity to resolve these for you. Sincere apologies for not meeting your expectations. Kindest regards Helen and Richard Smith- proprietors of White Rose Apartment.
2nd time staying here, cosy apartment for a couple and dog, added benefit of net flix and wi_fi, handy for the pub.
Dear Alison - As a valued repeat customer of White Rose Cottage and White Rose Apartment. Thank you for your positive feedback outlining that your stay exceeded your expectations.
The accommodation and resort were excellent.
Just one point. It was a one bedroom flat for 2 people yet there was a dishwasher. How much washing up could there be? Far better to have used the space as a cupboard to keep groceries in as there was nowhere to put any shopping.
Dear Linda- Thank you for your positive feedback. The dishwasher was installed as a result of customer feedback. The majority of our customers have added that when they are on holiday they do not want to be washing the dishes.
I would gladly recommend white rose cottage.
The decor is lovely with beautiful pictures which add up to make it feel warm & inviting. A very homely cottage. Everything you could wish for & more is provided. We did use the Netflix facility on the TV as we don't have this at home & to us as a couple of 60 ish year olds was a luxury which we throughly enjoyed. "So thank You". With a lovely walk to the beach which our dog enjoyed as much as we did, white rose cottage had everything we needed. We enjoyed our far to short stay tremendously & hope to be back next year. Many thanks to the owners of white rose cottage. You have a very special retreat.
Dear Sandra- Thank you for your 100% rating and highlighting that your stay exceeded your expectations. Glad that you found White Rose apartment cosy, warm and homely. We do try our very best to go the extra mile to meet our guests needs.
The location was fantastic so was whiterose apartment,it had everything we needed,we like eating out but also love cooking ,it had all we needed for cooking.
very near beach,lots of information left by owners regarding local walks,where to eat and what there was to do in all the surrounding areas,looking forawrd to visiting again as there is so much more we would like to see and do ,lots of great walks.
Dear Jennifer - Thank you for your positive feedback regarding the apartment and it’s central location to all the Bay’s amenities. I’m glad the information booklet that I sent you prior to your arrival was useful. Looking forwards to welcoming you back to White RoseApartmwnt and White Rose cottage soon.
Cosy apartment, loved the Bay generally, we will return.
Very nice apartment, very well equipped with everything we needed and more - even a slow cooker.
We were there over Christmas and there were decorations and a lovely welcome hamper which were unexpected but very much appreciated. The Bay is very dog friendly, with walks along the beach or on the flower meadow (just meadow at this time of year). The pub and cafe serve good food in house or takeaway. Thoroughly enjoyable break.
Thank you for your 100% rating and your feedback highlighting that White Rose Apartment exceeded your expectations. We are glad that you liked the Xmas decorations and the complimentary hamper. Hope you had a Great Xmas at the Bay!
Excellent accommodation at a great location
Thank you for your 100% rating and your positive feedback that White Rose Apartment exceeded your expectations. We look forwards to welcoming you back soon. Helen and Richard Smith-White Rose Cottage/White Rose Apartment.
Super week.
The apartment was very nice with everything required for a relaxing stay. We used the onsite Pub to eat it was very good super food and staff. The walk to the beach was pleasant well maintained the beach superb. That whole site is well maintained and the facilities offer to the residents faultless. The pool and other activities were well supervised. All in all a very pleasant 7 days stay. We will be back.
Thank you for your 100% rating and positive feedback. Glad that you had a relaxing stay at White Rose Apartment and that you enjoyed the facilities that the Bay Holiday village has to offer to its guests.
The apartment was lovely clean and cosy in a great location.
Would definitely recommend to anyone. We hope to be returning there in the near future. Made our holiday very enjoyable.
Thank you for your 100% rating and your positive feedback in that it exceeded your expectations . Thank you for recommending White Rose Apartment and White Rose Cottage to your friends and family.
The facilities in Sykes cottage are first rate you have every thing needed to make our holiday a perfect stay.
The cottage was very very clean and comfortable, the bed linin was clean and fresh.With nice clean fresh towels provided. Free wifi was included. All in all a very enjoyable stay.Would highly recommend.
Thank you for your 100% rating and positive feedback. We provide complimentary Super WiFi and Netflix in both of our properties. We are glad that our cleaning standards exceeded your expectations. Richard and Helen Smith - White Rose Cottage and White Rose Apartment .
The location was great, we were able to walk from the complex to Filey along the beach in 35 minutes which we loved.
The facilities on the complex were just right, lovely pub, restaurant and leisure facilities. The flower meadow was a bonus for dog walking, in fact I can't wait to go back and would recommend this cottage to anyone visiting this area who want a nice relaxing holiday.
Thank you for your positive feedback and highlighting that White Rose Apartment exceeded your expectations. Glad you enjoyed the extensive facilities at the Bay and enjoyed your walk along the award winning beach.
White Rose cottage was beautiful,clean and well equipped.
Beach beautiful though slight hill down and up. Definitely will be coming back. Thank you White Rose cottage for some lovely memories.
Thank you for your 100% Rating and your positive feedback highlighting that White Rose Apartment exceeded your expectations. We look forward to welcoming you back soon. Helen and Richard Smith - White Rose Cottage/White Rose Apartment.
THIS WAS A VERY ENJOYABLE HOLIDAY.
THE APARTMENT WAS VERY CLEAN AND TIDY THERE WAS PLENTY OF EQUITMENT FOR ONES NEEDS. IT IS A IDEAL PLACE FOR A COUPLE I WOULD GO AGAIN .
Thank you for your 100% rating and your feedback. We are glad that you had an enjoyable stay at White Rose Apartment. We look forwards to welcoming you back soon- Helen and Richard Smith (White Rose Cottage/White Rose Apartment).
Very comfortable .
only downside..was having renovations that we wasn't told about.so italian restaurant wasn't open. Swimming pool was hard to access..Also shop on site was a pharmacy.didnt supply all essentials..other than that a really pleasant place to stay..
Thank you for your feedback. I’m pleased to let you know that the Leisure Centre now has a dedicated entrance following recent renovations. Access to the pool and gym is complimentary to all our guests. There is a shop and a pharmacy onsite.
Very nice accomadation.
Across the road from the apartment was the pub that served food all day,and seating out side. Dogs are allowed in the pub. Being of poor health going up and down to the beach was very hard, but while there it was great.
Thank you for your positive feedback. The John Paul Jones Public House and Bayside cafe are very popular with our guests. The award winning Beach and meadow are popular too, all within walking distance of the Apartment.
Immaculate, well equipped apartment and a great location.
Loved being able to gain such easy access to the beach and from there we could walk into Filey with our dogs. Some of the apartments have french windows to access a patio area which we were slightly envious of as the weather was amazing. There are plenty of benches in the grounds and outside the pub though. The Bay development is well planned and we'd definitely like to visit again.
Thank you for your 100% Score- Glad that you had a lovely stay at White Rose Apartment and that your expectations were exceeded. The apartment’s central location to the amenities and immediate access to the communal gardens with a seating area is a real bonus.
Good to know
House Rules
Smoking
Not permitted
Property notes
Please note: This property only accepts a Friday check in
Stay Information
Check-in / Check-out
15:00 / 10:00
Property ref
936805
Parking
Free Public Car Park
Guest & Pet Policy
Pets
Allowed
Children
Children and infants welcome
Accessibility
Ground floor