West Cliff Apartment | Whitby | North York Moors And Coast

4.4★

2 Guests
1 Bedroom
1 Bathroom
Pets No
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Features

Ground floor bedroom
Garden / Patio
Pub/shop < 1 mile
Washing machine
Dishwasher
Seaside
Broadband / WiFi

Reviews & Ratings

Accuracy of the listing

Cleanliness

Comfort

Facilities and Maintenance

* Based on a combined average customer score

30 Customer Review(s)

Damian
October 2024

“Door requires planning have to tug it to get in, perhaps some additional pillows for the bed (wafer thin) and WOW the amount of noise that comes from the above living accommodation is absolutely shocking!”

There were 7 in total and the amount of noise from 07:00 in the morning until 20:00 at night was ridiculous, couldn't relax through the day, getting woken up in a morning, couldn't settle on an evening, I fear anyone staying here whilst the above property is in use will be having the same issues, myself and my partner have been coming to Whitby for quite some years now and we always look forward to it every year, making fantastic memories the only thing that let it down those time am afraid was ...

There were 7 in total and the amount of noise from 07:00 in the morning until 20:00 at night was ridiculous, couldn't relax through the day, getting woken up in a morning, couldn't settle on an evening, I fear anyone staying here whilst the above property is in use will be having the same issues, myself and my partner have been coming to Whitby for quite some years now and we always look forward to it every year, making fantastic memories the only thing that let it down those time am afraid was the accommodation.

- Damian, October 2024

Thank you for your feedback. We have fixed the door so it closes easily and replaced the pillows. I am sorry that there was noise from the upstairs house. In our future renovations we will be putting in extra sound proofing in the ceilings. We are happy to improve on all feedback given. Thank you for staying. Sarah Property Owner
Caroline August 2024

“Lovely little apartment.”

Cleanliness, equipment and location flawless. Major negative was the sole rainfall shower. For decent hygiene these should always be installed with a detachable hand held head; we are not all contortionists. As an added annoyance, both the pressure and the water temperature - not above 38C - had been throttled in the shower. Both were fine in the kitchen sink suggesting this was intentional. Other minor points; bedroom is very narrow so the wooden double bed end results in bruises and there is nowhere to hang towels while in bathroom. Sort these things and all would be perfect.

- Caroline, August 2024

Hi Caroline, thanks for the feedback, we will put extra towel hooks on back of the door and will check out the thermostat . Pleased you enjoyed your stay. Sarah Owner Property Owner
Simon July 2024

“I loved my stay, the flat was perfect for what we needed.”

Its so easy to get around and walkable to Whitby harbour. Parking was easy. Bed was comfortable, shower was great. Great use of space. Lovely kiosk for hot drinks and appreciating the view, beach not far away. So relaxed after my stay there, making plans to come back in September.

- Simon, July 2024

Hi, so pleased you enjoyed your stay and yes Claras ice cream parlour and coffee house is soooo good being only a few steps away. I have even done it in my PJs before. Don't judge, I was on holiday!!! Sarah Owner Property Owner
Gary December 2023

“This holiday apartment is very noisy if people are on holiday in the above ...”

This holiday apartment is very noisy if people are on holiday in the above house,not deliberate noise but general walking about,and up stairs,it says nothing about it being a basement apartment,there is very limited natural light,the rear door to the property,is in constant use,we were asked not to park at the rear of the property except for unloading ,yet the family living in the house constantly parked at the rear,

- Gary, December 2023

Thanks for your feedback. Scratch cards are provided for parking on the street, as the designated car parking at the rear of the property is only for the main house and not the basement apartment as detailed on the site. I think the general noise from the main house will have been slightly louder over the Xmas period and I apologise if this caused you any disturbance. Access to the back communal entrance is only used by yourselves and the main house. We hope to see you again and please note the house and the basement flat can be hired together for larger gatherings. Property Owner
Amanda September 2023

“I didn't realise the whole apartment was basement level, but that's my fault for misreading the listing.”

The two windows at either end of the kitchen/dining room/lounge, looked out onto brick walls. The floor felt gritty underfoot and there were cobwebs in the bathroom and bedroom. We had an issue with the car parking scratch card as we assumed it was for the week and it turned out only to be a 2 day parking card and we got a parking ticket. When we contacted the owner of the property, she said we should've had scratch cards to cover us for the whole week and she'd get the cleaner to drop one off for us the next day. In the meantime we had to pay for a day's parking out of our own pocket. Owner said she'd reimburse us for parking fine and the extra parking charge we had to pay and she has only just done this 3 weeks after we returned home. On the plus side, the bed was extremely comfortable and the apartment was nicely furnished. Always a bonus to have a dishwasher and washing machine too. Personally, I felt very claustrophobic being in a basement apartment with only 1 set of stairs as an exit.

- Amanda, September 2023

Car parking scratch cards are issued in 2 and 4 day blocks with instructions on how to use them. Sorry that you made an error when using them, but we did reimburse you for your parking fine and issue you further scratch cards, so that it did not spoil your holiday. Thank you for staying with us. For your next holiday in Whitby you may be interacted in our 4 bedroom house with garden, rather than the basement apartment. Hope to see you again in Whitby. Property Owner
Alison August 2023

“Lovely property - compact but very well planned out!”

Very well resourced with good quality tableware and cookware. Entrance at rear of property is not well lit - was wet and full of puddles one evening. Owner responsive to queries and tried to resolve an issue.

- Alison, August 2023
Jane July 2023

“Although the basement apartment is compact it had everything we needed.”

Unfortunately, there was a family of approximately 5 adults and 4 children staying in the house above the apartment so it was very noisy esp. with footsteps as the house has wooden floors. The cleanliness seemed okay initially but on further inspection the skirting boards and around the back of the toilet were not clean and requires a thorough deep clean. There is no allocated parking however, parking permits were provided and we managed to park close by. The garden was a little overgrown and the furniture cushions are left out so they get wet. We had a great time in Whitby walking the coastal paths and were out most days. Sadly, I wouldn't stay here again owing to the house situated above.

- Jane, July 2023
Sandra June 2023

“Another great stay at West Cliff apartment.”

We love the location of this apartment, as you can see the sea within seconds. We love the apartment itself. We had an issue with a leak under the sink which was dealt with as soon as we contacted the owner.

- Sandra, June 2023
Helen June 2023

“We had a really lovely week in Whitby.”

The apartment was perfect for the 2 of us. An ideal location close to the centre but nice and quiet, and the flat was spacious and well equipped. Parking with permits worked well and we never had to park further than 2 minutes from the property.

- Helen, June 2023
Marriet May 2023

“We missed a window in the bedroom.”

Because it's a basement with not much ventilation it was a bit stuffy. The shower is definitely the best thing in the house. Location is good. Everything was very clean when we arrived. Loved the welcoming pack. Please buy a coffee maker! We had trouble getting rid of the garbage because the blue bin was full and not emptied during the week. We used the neighbours bin. The green bin was around the corner, we took it to the house. Maybe you can make sure there's either information for the guests when to put the bins at the street or someone else has to take care of this.

- Marriet, May 2023
Alison April 2023

“The apartment was as described in a very good location.”

The welcome pack of Prosecco and chocolates was a lovely gesture. The cleanliness of the apartment was not up to standard but this has been discussed with the owner and hopefully addressed.

- Alison, April 2023

Hi, Thank you for your feedback. We now have a different cleaning company that are doing an exceptional job so this should not be an issue in the future. Thanks Sarah Property Owner
Simon March 2023

“This apartment appeared exactly how it was advertised , but unfortunately the ...”

This apartment appeared exactly how it was advertised , but unfortunately the cleanliness let it down badly It was extremely dusty in all areas , and on stripping the bedding at the end of our stay as requested we found the duvet full of stains which is unacceptable We have contacted the owner with our concerns

- Simon, March 2023

Hi, Thank you for your feedback. We now have a different cleaning company that are doing an exceptional job so this should not be an issue in the future. Thanks Sarah Property Owner
Carol October 2022

“A fantastic week away in Whity in an apartment that was so lovy with everything you could need for a comfortable stay.”

- Carol, October 2022

Thank you. I am pleased you enjoyed your stay. We hope to see you back in Whitby soon. Sarah Property Owner
Kerry October 2022

“A lovely basement flat.”

Beautifully decorated with everything we needed for our stay. Minutes from West Cliff Bay and the whalebone arch. Spotlessly clean. Would book again.

- Kerry, October 2022

Thank you. I am pleased you enjoyed your stay. It really is a fantastic location. We hope to see you back in Whitby soon. Sarah Property Owner
Dale September 2022

“Great bolt hole, could do with the bathroom door opening out instead of in it is ...”

Great bolt hole, could do with the bathroom door opening out instead of in it is very tight,also could do with a shelf in the shower for shampoo and gel

- Dale, September 2022

Thanks for feedback. I am pleased you enjoyed your stay. Hope to see you back in Whitby soon. Sarah Property Owner
Chelsea July 2022

“The apartment was great and perfect for the two of us!”

It was clean and tidy and beautifully decorated. We were welcomed with prosecco and chocolates and even left us some tea bags and sugar too so we could have a cuppa after the long journey. The location of the apartment was perfect as we were right in the middle of everything so was not too much of a walk to the shops and amenities. Would definitely book to stay here again.

- Chelsea, July 2022

I am so pleased you had a good stay at our apartment in Whitby. It is a lovely location for the beach and restaurants etc. Hope you come back and visit us again soon. Sarah Property Owner
Mel March 2022

“Great, a guest info book wouldve been helpful and i couldn't get wifi.”

....apart from that, would be back in a shot !!!

- Mel, March 2022

Hi, pleased you enjoyed your stay, we removed the physical guest handbook due to COVID and replaced it with an emailed version. Unfortunately the WiFi was down due to recent storms. All up and running now though, ready for your next trip here. Hope to see you soon. Sarah Property Owner
Lucy June 2021

“We had a few issues within the cottage when we arrived but the owner was so friendly and helpful and was more than willing to help to sort the issues with us.”

She went above and beyond and was extremely helpful with anything we asked. She was always quick to reply to any questions asked and i would fully recommend staying here to anyone else

- Lucy, June 2021
James June 2021

“Whitby is wonderful”

- James, June 2021
Lorna May 2021

“Good communication always important if there was a problem which there wasn’t .”

. ideal location v clean and well equipped would go again

- Lorna, May 2021
Neil May 2021

“Oven gloves need to be provided.”

There was a hoover but cable didn’t reach from plug sockets to all parts of apartment so a broom would be a bonus as all wooden floors . Parking permit was great but one day missing 4 day permit and a 2 day one supplied for 7 day holiday. Apartment was lovely and we had a fab time

- Neil, May 2021
Charlotte April 2021

“Lovely, clean and well equipped apartment in a great location.”

Very short walk to the centre and a few lovely shops and restaurants further down the road. Easy check in and easy stay - perfect!

- Charlotte, April 2021
Holly April 2021

“Was an incredible apartment in the perfect location, thoroughly enjoyed our time in Whitby.”

Well decorated, lots of thought and just beautiful surroundings. Only criticism would be for larger towels and the dishwasher was left full of dirty plates and cutlery. Other than that 5* would definitely recommend

- Holly, April 2021
Wendy October 2020

“Not informed entrance was at rear of property .”

Only left parking permit for 4 days when our stay was 7 had to call owner to request at least five times and in the end even though we were told it would be brought to appartment had to move car early am in the rain to parking place and then again later that morning spoil tour day and cost us parking fees which the owner suggested we did and would be re inbursed not happened but it was the inconvence.

- Wendy, October 2020
Sally September 2020

“Was a really lovely place had everything which we needed.”

The property owner Sarah was very helpful in answering any of our questions. Would highly recommend the property

- Sally, September 2020
Alice September 2020

“We had a lovely break in West Cliff Apartment, it was exactly as it appears on the pictures and was spotlessly clean throughout.”

The prosecco and biscuits left for us were a lovely touch too. Location wise the apartment was perfect, the seafront is less than 1 minute walk away and the town centre only a 5 minute walk. This was our first time in Whitby and we found lots to do and see, plus some excellent restaurants. The bedroom is compact but there was plenty of space in the living area where we kept our suitcases etc. The kitchen was really well equipped except the only couple of things we couldn't find were a bottle opener and a baking tray, which would have been handy. Overall we loved our stay and would highly recommend, thank you so much.

- Alice, September 2020
Sheila September 2020

“Lovely apartment just round the corner from the James Cook statue.”

You have everything you want at a very high standard,nice little touches like Baylss and Harding handwash,and the wine and luxury biscuits were very much appreciated.The only negative are the steps down to the apartment are steep.Would definitely recommend.

- Sheila, September 2020
Leanne August 2020

“The apartment was in a brilliant location.”

It was very well planned and had everything you might need (including washing machine!). The bed and sofa were comfortable and the whole place was spotlessly clean. We loved the fit out and decoration too! There was plenty of space to store or hang clothes and towels being provided was a real bonus. We are not sure that we would return but the only reason is because it was very noisy due to inconsiderate neighbours upstairs. Children running around creates an awful lot of noise in the space below and it did somewhat ruin our stay.

- Leanne, August 2020
Emi August 2020

“Lovely place!”

Would definitely recommend, host was brilliant at sorting out any issues we had.

- Emi, August 2020
Carrie-ann July 2020

“A great place to stay in Whitby!”

The apartment has been decorated to a high standard and has everything you need. A good size space for two people and perfect location! The parking permit was really appreciated. We had a wonderful long weekend away and would definitely consider booking again if we return. (Yes to publish) The garden and main entrance is shared with the house above, this did not cause us a problem but could be made clearer in your advert. (Just as additional feedback not to publish)

- Carrie-ann, July 2020

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Summary

Over lower ground floor
One bedroom
1 x double
Shower room with walk-in shower, basin and WC
Open-plan living room with kitchen, dining area and sitting area with sofa bed.
Gas central heating
Oven, hob, fridge, dishwasher, washing machine
Smart TV, WiFi
Fuel and power inc. in rent
Bed linen and towels inc. in rent
Permit parking outside of the property
Parking scratch cards are provided and paid for by the property owner
Enclosed shared courtyard garden with furniture
Sorry, no pets and no smoking
Shop 0.7 miles and pub 0.1 miles

The property

West Cliff Apartment is situated on the coast of the seaside town of Whitby, in North Yorkshire, and is a stunning property ideal for couples or friends.

Access to the property is via a shared hallway, with private stairs leading to the apartment.

Visitors benefit from shared use of a spacious rear courtyard.

The apartment sleeps two in a double bedroom and has an open-plan living/kitchen/lounge/diner and spacious shower.

The sofa-bed can be made up in advance to provide two separate sleeping areas.

The whole apartment has a stylish quality finish, making you feel right at home.

The property is located a few hundred yards from beautiful views of the sea and Whitby Abbey, and only a few minutes from the fabulous beach, where families can enjoy a relaxing day sunbathing, playing a variety of beach games and even learning to surf!

Within 5 minutes are: cinema, ice cream parlour, crazy golf, amusement arcades, paddling pool, surf board hire & lessons, indoor swimming pool & sports facilities.

The Abbey itself is within driving distance, or a 15 minute walk, and is perched on a clifftop overlooking the town, and was said to be the home of the first known poet, featuring a wealth of culture and history inside.

If it's history you're looking for then the Captain Cook Memorial Museum is for you, showcasing displays on Cook's life and voyages to the South Pacific, dating back to the 18th century.

Try your hand at the 199 steps and see how far you can get before tiring - if you make it to the top, you will discover sweeping views across the harbour and the town itself, something you don't want to miss!

Use West Cliff Apartment as your base for exploring this wonderfully historic seaside town and its surrounding areas.

Note: This property can be booked with Ref. 997201, together they can sleep 9 people.

11 West Terrace, Whitby

11 West Terrace is situated near the coast of the seaside town of Whitby, in North Yorkshire, and is a stunning property for families and friends looking to share a special occasion together or simply tour a different part of the country. The house is accessed via a shared hallway, then each of the accommodation has their own private entrance, so groups can choose come together or separately. The lower ground floor plays host to an apartment, which is ideal for couples, while the main house is for larger groups, each boasting modern open-plan living areas and a quality finish making you feel right at home. To the rear of the house is a shared courtyard, with furniture, where you can sit out and enjoy a refreshing cup of tea of a morning, whilst watching the sunrise. The house is located a few hundred yards from beautiful views of the sea and Whitby Abbey, and only a few minutes from the fabulous beach, where families can enjoy a relaxing day sunbathing, playing a variety of beach games and even learning to surf! Within 5 minutes are: cinema, ice cream parlour, crazy golf, amusement arcades, paddling pool, surf board hire & lessons, indoor swimming pool & sports facilities. The Abbey itself is within driving distance, or a 15 minute walk, and is perched on a clifftop overlooking the town, and was said to be the home of the first known poet, featuring a wealth of culture and history inside. If it's history you're looking for then the Captain Cook Memorial Museum is for you, showcasing displays on Cook's life and voyages to the South Pacific, dating back to the 18th century. Try your hand at the 199 steps and see how far you can get before tiring - if you make it to the top, you will discover sweeping views across the harbour and the town itself, something you don't want to miss! Use 11 West Terrace as your base for exploring this wonderfully historic seaside town and its surrounding areas.

Note: This property has a Good Housekeeping bond of £250.

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About the location

WHITBY

Robin Hood's Bay 5.5 miles; Scarborough 19.3 miles; Pickering 23 miles; Guisborough 21.5 miles.

The seaside town and port of Whitby lies at the mouth of the River Esk in the Scarborough district of North Yorkshire. Ideally situated for exploring this beautiful part of Yorkshire, the local area hosts an abundance of activity so you can be sure to get the best out of both the countryside and the coast. From the nearby North York Moors to its Blue Flag beaches, there's something here for every interest and time of year. Amongst its many attractions, Whitby holds a charming atmosphere, home to winding streets and hidden alleys, where you can find a wide selection of eateries and shops scattered amongst them. Take a trip to the picturesque harbour and lighthouse to watch the sun set, or get involved in some whale watching or a coastal cruise to watch the creatures up close. Climb the famous 199 to the Whitby Abbey to immerse yourself with history, or visit the Captain Cook Memorial Museum presenting historical and ethnographic exhibition about Cook himself. Hosting an abundance of leisure facilities, opportunities to explore the natural lands, and plenty of coastal delights, Whitby offers something for everyone. Close to the Robin Hood's Bay full of heritage wonders and scenic spots, and in reach of the bustling towns of Scarborough and Middlesbrough, Whitby is a prime location for exploring all of the delights that Yorkshire has to offer.

This property offers the following short breaks:

Winter
Off-season
Last minute
Christmas

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Features

Reviews & Ratings

“Door requires planning have to tug it to get in, perhaps some additional pillows for the bed (wafer thin) and WOW the amount of noise that comes from the above living accommodation is absolutely shocking!”

“Lovely little apartment.”

“I loved my stay, the flat was perfect for what we needed.”

“This holiday apartment is very noisy if people are on holiday in the above ...”

“I didn't realise the whole apartment was basement level, but that's my fault for misreading the listing.”

“Lovely property - compact but very well planned out!”

“Although the basement apartment is compact it had everything we needed.”

“Another great stay at West Cliff apartment.”

“We had a really lovely week in Whitby.”

“We missed a window in the bedroom.”

“The apartment was as described in a very good location.”

“This apartment appeared exactly how it was advertised , but unfortunately the ...”

“A fantastic week away in Whity in an apartment that was so lovy with everything you could need for a comfortable stay.”

“A lovely basement flat.”

“Great bolt hole, could do with the bathroom door opening out instead of in it is ...”

“The apartment was great and perfect for the two of us!”

“Great, a guest info book wouldve been helpful and i couldn't get wifi.”

“We had a few issues within the cottage when we arrived but the owner was so friendly and helpful and was more than willing to help to sort the issues with us.”

“Whitby is wonderful”

“Good communication always important if there was a problem which there wasn’t .”

“Oven gloves need to be provided.”

“Lovely, clean and well equipped apartment in a great location.”

“Was an incredible apartment in the perfect location, thoroughly enjoyed our time in Whitby.”

“Not informed entrance was at rear of property .”

“Was a really lovely place had everything which we needed.”

“We had a lovely break in West Cliff Apartment, it was exactly as it appears on the pictures and was spotlessly clean throughout.”

“Lovely apartment just round the corner from the James Cook statue.”

“The apartment was in a brilliant location.”