“Our stay at Dovecote was lovely.”
However, we do feel that it would benefit from some constructive criticism: The overall cleanliness behind curtains, corners of rooms, etc were cobwells. The quality of the beds was poor. It gives the impression of a rustic style cottage but done on the cheap. The sofas desperately need replacing for comfort and aesthetics. The stairs need maintenance desparately.
As it is a large property, you would assume that children would be staying and as we have previously experienced in other rentals, board games, books and DVDs have been available. Knowing the Yorkshire weather, sometimes days are needed to be home based and these would have been a great benefit. Also, the weather required us to go and buy clothes horses to dry our washing. A fifty pound expense where these have been part of the accommodation from Sykes.
It may be useful for Sykes to give the owners a bit more feedback so that similar services are offered at all their properties.
Also a welcome pack would be great. Other accommodation have provided these. e.g. milk, bread, eggs, biscuits, tea and coffee. It is a small expense to provide a warming impact on customers. A few small changes could encourage people to return year after year, rather than just once.
The landlord and his wife are lovely. There is a fantastic play area for the children and the scenery is idyllic. A very well equipped kitchen.
hi Roy
surprised you found the beds uncomfortable, We have just replaced all mattresses with good quality British mattresses, and are getting good reports, we removed games and books during corvid, Most children bring their own game consoles, rare we leave the farm so difficult to get fresh products ready for changeovers days, stairs have been inspected by a joiner and although a bit bounce its fine to use, will tell cleaners to be a bit more attentive to corners and behind curtains, my wife does try and keep the cottages clean, but with 5 cottages and only 5 hours not always possible, assume everything else was clean
We do our best and can't please everybody, but looking at the review below some people are happy, and we get many repeat bookings, some have been coming for years
Property Owner
