“We stayed hear for 7 days from 12th June to the 19th June.”
We had a lovely stay the property is close to Filey, Scarborough and Bridlington and a 45 minute drive from Whitby. The kitchen is well equipped and beds are very comfy. On arrival there was a crayed carpet edve which was a trip hazard and a towel holder hanging off the wall I reported this and the issues where resolved quickly on the day of reporting. The shower was powerful and plenty of hot water but the shower is very slippery so needs a shower mat and could do with a hand rail as you come ...
We had a lovely stay the property is close to Filey, Scarborough and Bridlington and a 45 minute drive from Whitby. The kitchen is well equipped and beds are very comfy. On arrival there was a crayed carpet edve which was a trip hazard and a towel holder hanging off the wall I reported this and the issues where resolved quickly on the day of reporting. The shower was powerful and plenty of hot water but the shower is very slippery so needs a shower mat and could do with a hand rail as you come out of it as it is not flat to the floor. The garden is great if you have dogs as fully secure. The property is lovely needs a little tlc as some of the skirting boards where not clean and the sofas have seen better days as they are to low to be comfortable for people over 55. I
Hi Maxine,
Thank you for taking the time to leave such a detailed review. We’re delighted to hear you had a lovely stay and enjoyed our location for exploring the Yorkshire coast, as well as finding the kitchen well equipped, the beds comfortable, and the secure garden ideal for your dogs.
Thank you also for bringing the maintenance issues to our attention during your stay. We’re pleased our team was able to resolve the carpet edge and towel rail on the same day they were reported, as we always aim to deal with any issues as quickly as possible.
We also really appreciate your additional feedback regarding the shower, cleanliness, and the sofas. Your comments have been noted and will be taken into consideration as we continue to invest in improvements and ongoing maintenance across our cottages. Guest feedback plays an important part in helping us enhance the experience for future visitors.
We hope to have the pleasure of welcoming you back again in the future.
Kind Regards,
Jacki and The Team at The Grange Holidays
Property Owner