“Wasnt the best of stays took my one year old daughter wasn't able to bath her as ...”
Wasnt the best of stays took my one year old daughter wasn't able to bath her as the bath water was discoloured also we couldn't control the heating so it was very cold
Thank you for your feedback following your stay at pines farm cottages. I'm sorry that you did not feel our property met your expectations, we work very hard to ensure all our guests have a comfortable, enjoyable stay and if any issues arise we aim to provide a suitable solution as soon as possible. As explained during your stay, we monitor the temperature of our properties to ensure the temperature is around 21 degrees, we are always happy to adjust temperature for the comfort of our guests the radiators all have thermostatic valves which can be controlled individually by our guests for their comfort, as some of the radiators had been turned off during the stay this would affect the temperature beyond our control.We were unaware of any further issues during the stay.
Property Owner