“We had a fantastic weekend at the Sail Loft celebrating my daughters 40th birthday party with all our family including our 10 Grandchildren.”
The property is in a great location, it is very spacious.and comfortable.
We would certainly return to the Sail Loft, but to help the owner to further improve the experience for other guests I would like to make the following comments/suggestions:
(1) There was only 1 very small frying pan in the kitchen which made cooking a full english breakfast for the family (as you do on holiday) a very difficult and stressful experience.
(2) Many of the plates were chipped - this is not acceptable
(3) ...
The property is in a great location, it is very spacious.and comfortable.
We would certainly return to the Sail Loft, but to help the owner to further improve the experience for other guests I would like to make the following comments/suggestions:
(1) There was only 1 very small frying pan in the kitchen which made cooking a full english breakfast for the family (as you do on holiday) a very difficult and stressful experience.
(2) Many of the plates were chipped - this is not acceptable
(3) There were no serving dishes, so were had to put saucepans on the table as we presented food to everyone - not acceptable
(4) The dishwasher box where you put your tablet had no lid on it which impaired the quality of dishwashing
(5) The cutlery holder in the dishwasher was broken so cutlery fell through into the base of the dishwasher
(6) There were no egg cups for the children to have dippy eggs (not essential I know, but most places provide this)
(7) The roller blind in the back room came down ok at night, but we couldn't get it back up in the morning
(8) The quilts on many of the beds were not big enough
Thank you so much for taking the time to leave us a review — it’s truly appreciated, and we’re delighted to hear that you would return to Sail Lodge.
I’m sorry to hear that you felt the kitchen wasn’t well equipped. This hasn’t been mentioned by previous guests, and in fact many reviews comment on how well‑stocked it is. When our team checked, we found the items you mentioned in the cupboards, so it’s possible they were in a place that was easy to miss. We have also replaced some plates with new ones to ensure everything is in great condition.
The quilts are the correct size for the beds, but we appreciate you raising this so we could double‑check.
Thank you again for choosing Sail Lodge for such a special occasion. We’re delighted that the house was spacious enough for your extended family, and we would love to welcome you back in the future.Kindest regards,Julie
Property Owner