“We are booking cottages every year, but this was the first and last time through sykes.”
We arrived at late evening to the flat with small children and there was 6 degrees in the flat. Instruction of heating on the table - not very useful as programmer didn't work. Phone call to sykes- not answered. Phone call/text message to the owner- not answered. Finally my husband bought scredwrower and batteries for the wall installed not working programer, in the meantime kids went to sleep with hats on their heads! Nobody ever answered our request for help, month later when we complained ...
We arrived at late evening to the flat with small children and there was 6 degrees in the flat. Instruction of heating on the table - not very useful as programmer didn't work. Phone call to sykes- not answered. Phone call/text message to the owner- not answered. Finally my husband bought scredwrower and batteries for the wall installed not working programer, in the meantime kids went to sleep with hats on their heads! Nobody ever answered our request for help, month later when we complained after all of this, owner "thought they were accommodating". We have never seen such a bad service. Flat looks nice in the photos, but everything is of cheao/poor quality with wobbly toilet, uncomfortable beds and strange smell. Never again, we usually don't bother with feedback, but want to warn people.