“I have seen previous reviews and would agree with many of the positive comments therein, which I won't repeat.”
Additional positives include the beautifully soft, fluffy white towels and the small but more than adequate back courtyard, which had sunshine all day.
However, this review reflects our concerns regarding value for money. We expected a higher standard of comfort, information, facilities and maintenance for the amount we paid.
On arrival, there was nowhere to park our three cars. One was finally placed at the top of the road, one was parked on another street a five-minute walk away, while the other had to be parked in a local car park overnight at a cost to ourselves. This was a pattern repeated to some extent during the week. There was no mention of this potential difficulty when I booked the house.
Within the house there was no information about such things as how to get hot water for some of the bathrooms, resulting in cold showers for some; refuse collection times; manuals for equipment; or local area information such as shop closing times.
While it was reasonably comfortable, some beds were uncomfortable, with a hollowed mattress in one room and a thin mattress in another through which the bed boards could be felt. There were no spare sheets available as an option for very hot nights. The dining room chairs were uncomfortable to sit on for any length of time, and some were very rickety.
Some bedroom doors did not fasten. On a windy night, one door was banging and had to be held closed with a cushion on the floor. One of the knobs on the hob was indicating 'off' when it clearly was not, and the integrated dishwasher had no front. The inner kitchen door handle fell off, effectively locking people out of the rest of the house and requiring urgent repair.
Additional towels and tea towels in the kitchen would have been useful. The furniture in the garden was comfortable, but the glass-top tables were in need of some attention.
In a number of rooms, paint was peeling off the walls and in some showers there appeared to be signs of mould. A warning about the seagull chorus throughout the night would also have been useful.
Despite these negatives, we nonetheless had a pleasant and comfortable stay at All Seasons.
Thanks Suzanne. Glad you still had a pleasant stay and enjoyed the courtyard. I'm sorry there were a number of issues during your stay, particularly with the parking, hot water and the various maintenance problems you mentioned. We appreciate you taking the time to go through everything in such detail, as it gives us plenty to look into and improve. We'll also review the information provided to guests so things like hot water, refuse collection and local information are clearer. Thanks again for the detailed feedback.
Property Owner
