“Every internal door is a fire door with a self close hinge and a turn knob style handle.”
This made it extremely difficult to open any door. It is therefore unsuitable for pets as digs do not have the freedom to walk between rooms. Also it would be difficult for children or anyone with anything other than an extremely strong grip to open the doors. I had to get my husband to help me on more than one occasion.
Thank you for your review and I am very sorry to hear that you had issues with the fire doors at the property, we have had to have these installed following a recent fire inspection. You mentioned that all internal doors are fire doors, however there are just four fire doors at the property, on the two bedrooms upstairs and downstairs on the living room and dining room, the kitchen and bathroom doors were not affected. Guest safety is of paramount importance to us, however, we also want you to have a relaxing and comfortable stay, so I am very sorry that this has had a negative impact on your holiday. Following your review we have investigated the issues you raised and made some improvements based on your feedback. We have replaced the door handles to make them easier to operate and less stiff and we have also invested in Dorgard devices for all fire doors which automatically release the doors if they hear the fire alarm. This now allows guests to legally keep the fire doors open, so that everyone can move freely between rooms. We feel that this has addressed the issues that you have raised in your review, so thank you once again for bringing this to our attention. Kind regards, Laurette and Tracy.
Property Owner
