“Left early,booked as a disabled client,property quite unsuitable,no grab bars in large wet room toilet too low even for my husband,owner states he offered me frame for toilet,not so.”
Settees soft saggy leather,most uncomfortable,long corridor with rugs,trip hazard! Front door lintel very high when exiting in electric chair frightening.uneven flags to front door.on the whole expensive and upsetting,did tell owner our thoughts,politely but he told us property not listed for disability occupation so sykes cottages should look again when a prospective customer googles for disabled accommodation
I was sorry to note how disappointed you have been and offer the following response.
Our 3 holiday homes are not specifically set up to accommodate guests with significant mobility restrictions, there are no high level toilets nor suspended sinks and the shower and spa bath don’t have wall mounted hand rails and we advise guests before they arrive that suction hand rails cannot be used, we’ve simply ensured where possible that accommodation is on one level and routes between rooms are wide leading to 1 m wide doors. The original Horse Stable allowed for a very large bathroom with a 1m square accessible shower and for which we do offer the loan of a shower chair and toilet frame subject to guests own assessment as to suitability for them, both rejected by you.
The two sofas are leather and low! As shown in Sykes photos and we’ve also provided a Parker-Knoll upright armchair which has pleased many guests. When I visited to help you set up Netflix/Prime on the TV, you weren't using the higher armchair but the low sofa.
The entrance door does have a 30mm threshold bar which can be navigated safely if slowly, I have however managed now to make a short ramp inside which helps but doesn’t intrude into the passageway.
Yes, there are carpet runners in place when guests using wheelchairs arrive, it’s only sensible and essential on a rural site but I will have the passageway tiled at seasons end.
Property Owner
