Fern House

Customer rating

4.5★

6 Guests
3 Bedrooms
2 Bathrooms
Pets No
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Features

Garden / Patio
Cot available
Highchair available
Pub/shop < 1 mile
Washing machine
Seaside
Broadband / WiFi

Reviews & Ratings

Accuracy of the listing

Cleanliness

Comfort

Facilities and Maintenance

* Based on a combined average customer score

22 Customer Review(s)

Sarah
July 2026

“It’s such a shame that this property was so dirty.”

It’s the kind of place that you have to wash everything before you use it. We pulled several dirty glasses out of the cupboard, one had remnants of dried sticky coke in it. Some of the crockery and cuttlery was dirty. There was dirt on the window sills. The privacy blinds in the sitting room have mould at the bottom of them. The rug in the sitting room was filthy and underneath it was disgusting. I reluctantly fished one of the children’s toys out from under the sofa. The ...

It’s the kind of place that you have to wash everything before you use it. We pulled several dirty glasses out of the cupboard, one had remnants of dried sticky coke in it. Some of the crockery and cuttlery was dirty. There was dirt on the window sills. The privacy blinds in the sitting room have mould at the bottom of them. The rug in the sitting room was filthy and underneath it was disgusting. I reluctantly fished one of the children’s toys out from under the sofa. The kitchen bin hadn’t been washed out and the was a cigarette butt and some rubbish at the bottom of it. There was a dead pigeon on the patio, which has been there for a while, cigarette butts in a glass ‘ashtray’ on the outside table and a mop bucket with very smelly stagnant water, just discarded in the raised bed. There were cut dead tree branches that had been discarded in the raised beds and dirt and leaves all over the patio. It’s such a shame as a small bit of sweeping and care could make it a lovely outside space. I have two young children so I’m used to dirt and mess but I would class this property as disgusting. On our penultimate day, we read in the welcome pack that ‘cleaners undertake a thorough clean between each changeover…They also carry out deep cleans on a regular basis throughout the year. Should you find anything amiss please contact Yorkshire Costal Cottages who will follow this up directly with our cleaners.’ I do not feel it’s up to guests to report back whether the cleaners are doing a good job or not. That’s down to the owners or Sykes to do checks. The welcome pack also stated that ‘Antibacterial soap is provided in all bathrooms.’, which it isn’t and there was only hand wash in the main bathroom. The bath mat was also mouldy. The welcome pack also stated ‘On arrival you should receive a welcome hamper’ and as other reviews allude to there is absolutely nothing. Again, it really doesn’t take much to updated information and remove the photo on the listing. The blind in the twin room is broken, which was obviously known about as was rolled up and rested on the window latch to hold it up. The house was in a great location; easy walk to the beach or into town, on a bus route and very spacious and nice decor. Easy free parking out the front and quiet. It could be so lovely if it was just cleaned and cared for.

- Sarah, July 2026
Malc June 2026

“We had a lovely week at this property but several things were not satisfactory.”

The inside doors are warped and do not shut. Only one of the doors closed properly ! Ok, we can live with this, but if the bathrooms doors cannot close, there is a privacy problem ! The upper windows do not open and close properly due to the hinges and locks are clogged up with old oil and months of dirt. They don't appear that they have been maintained at all ! The dishwasher shed its door seal and the inside was greasy due to the filter being clogged up. An easy task. Sykes / Yorkshire Cottages were excellent in repairing the dishwasher immediately as well as the central heating boiler that was not working when we arrived. Apart from these complaints, we had a great week , ok, it's a holiday let but some of these problems would not have happened if regular maintenance was done.

- Malc, June 2026

We are glad that you had a lovely week and that the maintenance issues didn't spoil your stay. We have attended to all the concerns you have raised. Property Owner
Gillian May 2026

“Excellent, spacious property close enough to walk into town.”

Very nicely presented and well equipped kitchen although some instructions for the hob would have been useful as they were not in the welcome folder. We very much enjoyed our stay here and were impressed by the overall presentation and facilities. We would not hestitate to stay here again. Our only criticisms are that the welcome hamper illustrated in the listing, and mentioned in the welcome folder, was not there. All that was supplied was a tea towel, two tiny bars of soap, a J cloth and three dishwasher tablets. We think that if something is illustrated in the listing it should be supplied. There was only one bath mat for two showers and this was quite dirty. The front garden would benefit from a little TLC. These are only minor issues and in no way spoilt our stay.

- Gillian, May 2026
Andy October 2025

“This was a lovely property.”

Plenty of room for a family and well furnished throughout. We had a great stay here and would definitely book again on a return to Whitby. Being able to park on the road outside the house was great as much of Whitby is resident permits only or pay and display parking. It was only a 10-15min walk to explore the centre of Whitby (dependant on where you're heading for). There was no welcome pack on arrival which the house information file said they would be, but that was our only complaint :)

- Andy, October 2025
Sean October 2025

“On arrival we found the house extremely cold.”

The heating was not on at all meaning we were still cold for a good couple of hours as the house needed to heat right through. In our opinion a holiday home should, at this time of year, be already heated for visitors arrival. At least not totally cold. Also, contrary to the description and expectation there was no welcome basket, just a packet of biscuits. There were no dishwasher tablets left for our use as listed and the espresso machine still had old uncleared coffee in it. The shower in the main bathroom was not working at all. The switch that changed the outlet from bath to overhead shower was totally ineffective. Also, the mechanism meant to hold up the shower head was broken so even if the shower had been working you would have to hold the head in your hand constantly. We also feel it should be made clear that the property is almost directly across the road from Whitby Town Football Club ground and if there is a game on (as we found on the Saturday) it is almost impossible to park nearby.

- Sean, October 2025
Adam June 2025

“We really enjoyed our stay at Fern house.”

It had everything we needed for our weeks stay, was clean and very comfortable. It is also much bigger than we expected. There were just a couple of things that needed fixing. The rainfall shower over the bath leaked quite a bit out of the top and the gutter directly over the back door overflowed when it rained. Both easy fixes and neither really affected our stay. It is a lovely house, quiet, easy to find parking directly outside and is a fairly short, pleasant walk into town. Whenever we stay in Whitby again, we’ll look to book Fern House again.

- Adam, June 2025
Sandra May 2025

“Lovely spacious house with everything you could need.”

Very good location and having on road parking was a bonus. It would be helpful if there were toilet roll holders in the bathrooms and hooks on the main bathroom door. There were a few cobwebs and the rug in the living room could do with a clean, but would definitely stay again.

- Sandra, May 2025
Jennifer April 2025

“We had a fantastic week at Fern House.”

Lovely spacious relaxing house and close distance to plannet park and Whitby centre. Also very close to the promenade. Would love to stay again

- Jennifer, April 2025
Teresa September 2024

“We were very happy and comfortable with our short break at Fern House.”

Will hopefully be back next year for another stay. Little concern regarding part of ceiling in dining area and maybe a little spruce up of front of house. Owners should be proud of the way their holiday home is presented.

- Teresa, September 2024
Malc September 2024

“This holiday 'cottage' is spacious, well maintained and spotlessly clean.”

Excellent utilities and comfortable beds. The recommendations in the House Book are absolutely true !The one tiny point would be that the lovely stripped-pine doors have warped slightly and a few don't close properly. That is easily remedied. We would recommend this house,wholeheartedly, and will be back as soon as we can !

- Malc, September 2024
Wayne September 2024

“Overall this is a nice property.”

Good location in close proximity to amenities. Attractive interior with a well equipped kitchen. The rooms are sparsely decorated but nice fixtures and furniture. The green sofa in the living room is not comfortable and probably fairly old. Upstairs beds are comfortable but the bathrooms are a bit of s let down. Both shower heads were blocked and had to be cleaned. Shower plumbing also leaks which leads to low water pressure. The fan in the en suite bathroom was thick with dust and we had to clean it. Mattress toppers and pillow protectors were filthy. So overall cleanliness was not great. The rear garden is nice and enjoyed an evening there.

- Wayne, September 2024
Anne August 2024

“Loved our short stay.”

Nice property in a good location.

- Anne, August 2024
Michael August 2024

“We found Fern House an excellent base from which to discover Whitby.”

The house was spacious and very comfortable. The decor was modern and the house was well equipped with everything we needed for a relaxing stay. Would highly recommend.

- Michael, August 2024
Gilly July 2024

“The house was lovely and spacious, ideal location.”

The disappointment is with yourselves and not being able to contact you. Your emails are always 'no reply' and we searched your website and couldn't find a phone number. When we left the house we couldn't get the key safe to lock. We needed to speak to you for instructions as to what we should do. As you make it very difficult to contact you we had no alternative but to post the keys through the front door.

- Gilly, July 2024
Theresa June 2024

“Great place only comment better tv channels but other than that beautiful place very well equipped”

- Theresa, June 2024
Linda May 2024

“Property was lovely, beds were very comfortable only issues was there was a lot of dust, hairs on floor in bathroom and cobwebs everywhere, parking was hit and miss during the day due to workmen working on another property nearby but it was fine in the evening, we would stop again but the cleaners need to do a better clean before changeover and the kitchen window needs cleaning inside.”

- Linda, May 2024

Linda, I am very sorry to hear that the property hadn’t been cleaned to the level we would expect. Many thanks for bringing this to our attention. We will notify the cleaner and also ask the Yorkshire Costal Cottages to do some additional spot inspections to ensure this doesn’t happen again. Property Owner
Gail April 2024

“Lovely property and great location, immaculate toilets, bedding , towels and very well equipped kitchen however small attention to detail lets Fern house down dust webs and under sofas needed cleaning and curtains in front room window had mould on them .”

This would not stop me from staying again but the owners need to be aware if they are paying a fee for cleaners .Outside space was fantastic for outside dining.Overall a lovely stay .

- Gail, April 2024
Colin March 2024

“Lovely property, lots of space and very well equipped.”

Clean and tidy, comfy beds and everything needed for our stay. Brilliant location

- Colin, March 2024
Nichola October 2023

“What a beautiful property, everything about it was fabulous quality, the kitchen had everything you would need.”

10 mins walk into the centre of Whitby. Plenty of living space for 6 adults. Could do with an outside light at the front door, so you are able to see where you are putting the key. We have booked for next year

- Nichola, October 2023
Angela June 2023

“Beautiful house and the location is fab.”

5 mins to west cliffe sea front and about 15 minutes walk to town one way and 15 minutes to a lovely pub called the White House. Lovely pub and food and the setting is beautiful. Amazing sunsets. Will definitely book again if available. Only negative is the late check in and early check out. 16:30 & 09:30. And would benefit from new garden furniture to take advantage of the south facing garden.

- Angela, June 2023
Iain May 2023

“Great house for a holiday and just a short walk to the beaches and town.”

. Facilities are very good and added bonus of easy parking and good outside space to sit . We liked the fact that it is situated on the A174 enabling us to catch the 4x buses either south into the town , Robin Hood's Bay and Scarborough or North to Staithes. A real bonus for golden oldies!

- Iain, May 2023
Joan April 2023

“Fern Cottage was beautifully furnished, the decor was minimal and tasteful and the house was warm.”

We had good weather so we were also able to use the outside seating/garden area, which was a bonus. We had everything we would want. The house is in a good location for every location in Whitby. The only not criticism I would say which is not a criticism really is, please make the arrival time earlier and the exit time later on the property. Although, I phoned the owner who was extremely helpful and let us go in earlier than expected and also on leaving day we could leave our bags and had another half day in Whitby. Which was extremely good and helpful, we were so grateful. We will be booking this cottage again. If there was a lockup area where bags could be left as our transport from West Yorkshire was by minibus, this would also be very helpful.

- Joan, April 2023

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Summary

Three bedrooms: 1 x super-king-size double with en-suite walk-in shower, basin and WC, 1 x king-size double,1 x twin
Bathroom with bath, shower over, basin and WC
Kitchen
Living/dining room
Gas central heating
Double electric oven, ceramic hob, fridge/freezer, coffee machine, dishwasher, washer/dryer, Smart TV, sound bar, WiFi, selection of books and games
Fuel and power inc. in rent
Bed linen and towels inc. in rent
Roadside parking with no restrictions
Small, enclosed front garden and enclosed, south-facing garden at rear with furniture
Sorry, no pets and smoking
Shop and pub 0.2 miles, beach 0.3 miles

The property

On the outskirts of the North York Moors, this semi-detached home is a short stroll from Whitby's waterfront and coastal attractions.

Make the most of this luxurious escape with your family or a group of friends.

It is tucked away from the bustle but conveniently close to the town center's outstanding attractions.

You will be amazed by the interior's spaciousness, which is not immediately obvious from the outside but nevertheless enables you to unwind and rest with your loved ones in all the cosiness of a tastefully furnished vacation house.

The spacious bay window in the sitting area provides great natural light bringing out the quality of the rooms furnishings and ensuring a warm welcome.

Stream your favourite music through the sound bar or settle into one of the comfortable, plush sofas to watch a film of your choice on the smart TV.

Enter the dining area through the archway and enjoy a lovely lunch together.

A full feast will be prepared in the adjacent, fully equipped kitchen.

After a day of exploration, once you are completely relaxed, go upstairs to the three bedrooms.

The master suite has a super king-size bed and an adjacent en suite, while the king-size double and twin share a family bathroom.

Enjoy a cool beverage and a sunny afternoon in the enclosed rear garden while soaking up the coastal ambiance.

Spend a day at the beach, eating fish and chips or a game of pitch & put mini golf, then climb the renowned 199 stairs to the mediaeval abbey while admiring stunning coastline views from the summit.

Take a stroll along the harbour, board a boat and go whale watching, or go for a sunset stroll along the pier to the lighthouse.

The town centre also boasts a wide selection of pubs, shops, restaurants, cafes and local galleries.

Six miles away is Robin Hood's Bay, a broad, sweeping bay surrounded by breathtaking cliffs and stunning moorland landscape.

There, walkers may enjoy beach and cliff-top strolls, and prominent sights include the museum and the Old Coastguard Station, which is maintained by the National Trust.

For any lovers of Bram Stoker an audio tour "In the footsteps of Bram Stoker" or the Dracula's Experience will spark your interest.

After your numerous experiences in this intriguing region of Yorkshire, this little home is the ideal place to return to.

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About the location

WHITBY

Robin Hood's Bay 5.5 miles; Scarborough 19.3 miles; Pickering 23 miles; Guisborough 21.5 miles.

The seaside town and port of Whitby lies at the mouth of the River Esk in the Scarborough district of North Yorkshire. Ideally situated for exploring this beautiful part of Yorkshire, the local area hosts an array of activities so you can be sure to get the best out of both the countryside and the coast. From the nearby North York Moors to its Blue Flag beaches, there's something here for everyone. Amongst its many attractions, Whitby holds a charming atmosphere, home to winding streets and hidden alleys, where you can find a wide selection of eateries and shops scattered amongst them. Take a trip to the picturesque harbour and lighthouse to watch the sun set or get involved in some whale watching or a coastal cruise to watch the creatures up close. Climb the famous 199 steps to the Whitby Abbey to immerse yourself with history, or visit the Captain Cook Memorial Museum presenting historical and ethnographic exhibition about Cook himself. Close to the Robin Hood's Bay, rich in heritage, wonders and scenic spots, and in easy reach of the bustling towns of Scarborough and Middlesbrough, Whitby is a prime location for exploring all of the delights that Yorkshire has to offer.

This property offers the following short breaks:

Winter
Last minute
Christmas

Whitby, North York Moors & Coast (Ref. 1109994)

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Features

Reviews & Ratings

“It’s such a shame that this property was so dirty.”

“We had a lovely week at this property but several things were not satisfactory.”

“Excellent, spacious property close enough to walk into town.”

“This was a lovely property.”

“On arrival we found the house extremely cold.”

“We really enjoyed our stay at Fern house.”

“Lovely spacious house with everything you could need.”

“We had a fantastic week at Fern House.”

“We were very happy and comfortable with our short break at Fern House.”

“This holiday 'cottage' is spacious, well maintained and spotlessly clean.”

“Overall this is a nice property.”

“Loved our short stay.”

“We found Fern House an excellent base from which to discover Whitby.”

“The house was lovely and spacious, ideal location.”

“Great place only comment better tv channels but other than that beautiful place very well equipped”

“Lovely property and great location, immaculate toilets, bedding , towels and very well equipped kitchen however small attention to detail lets Fern house down dust webs and under sofas needed cleaning and curtains in front room window had mould on them .”

“Lovely property, lots of space and very well equipped.”

“What a beautiful property, everything about it was fabulous quality, the kitchen had everything you would need.”

“Beautiful house and the location is fab.”

“Great house for a holiday and just a short walk to the beaches and town.”

“Fern Cottage was beautifully furnished, the decor was minimal and tasteful and the house was warm.”

Summary

The property

View on map

About the location

WHITBY