“1 family member reported mould in their room, there was a very disappointing lack of consumables (toilet paper, waste/bin bags.”
cleaning equipment , dishwasher tablets, toilet cleaner or floor cleaner). Given the cost of the property, we all thought it was very disappointing that there was no welcome pack further, the kitchen equipment is very basic and not geared up to preparing, cooking and serving 18 people.
cleaning equipment , dishwasher tablets, toilet cleaner or floor cleaner). Given the cost of the property, we all thought it was very disappointing that there was no welcome pack further, the kitchen equipment is very basic and not geared up to preparing, cooking and serving 18 people.
Thanks you for taking the time to leave us a review. It's really important to us as it gives us opportunity to continue to improve and making the guests experience all the more enjoyable. I'm sorry to hear there was mould in one of the rooms and will ask the team to locate and it can simply be attended to. We leave enough cleaning products, bin bags, dishwasher tablets and 2 toilet rolls in each bathroom to last a day or two so if you have forgot to bring them with you, you don't have to rush out and buy them. This property is based on a self-catering basis and other than the ones we leave complimentary, guest usually bring there own as what would be expected when booking a self catering property. I hope this didn't spoil your stay too much. Best Wishes Julie
Property Owner