“The accomodation was fine (appart from the ensuite does not include a toilet).”
The problem that we had was caused by not by the property, nor the owner but by SYKES.
1) it was found upon arrival that one sink plug was bstuck shut, why was this not reported by Sykes cleaners to be addressed.
2) Having repoprted the problem to Sykes, and been promised that it would be attended to either that evening or the following day. Nothing happened. So I asked what why was the problem not fixed. The reply I got was that their system showed a response of "too far". SYKES DID NOTHING ...
The problem that we had was caused by not by the property, nor the owner but by SYKES.
1) it was found upon arrival that one sink plug was bstuck shut, why was this not reported by Sykes cleaners to be addressed.
2) Having repoprted the problem to Sykes, and been promised that it would be attended to either that evening or the following day. Nothing happened. So I asked what why was the problem not fixed. The reply I got was that their system showed a response of "too far". SYKES DID NOTHING. Not until I approached the owner directly did the problem get addressed, thank you to the owner, but I wonder if his comission to Sykes is a waste??? Given our experience with Sykes I think in future other providers will be sort. In summary a total lack of care, you let both us and the owner down badly.