“Great, fabulous property.”
Close to Bridlington centre.
Just disappointed that we had to provide some basics such as extra toilet paper, washing up liquid, bin liners and wood for stove. Paying such high end price for this house, we did not expect to provide basic provisions.
Few issues with the fuse blowing due to faulty sockets, a broken shower and temperamental heating. We have stayed in many rentals but never paid so much money, so expected attention to detail, sadly this was not the case. These issues aside, the ...
Close to Bridlington centre.
Just disappointed that we had to provide some basics such as extra toilet paper, washing up liquid, bin liners and wood for stove. Paying such high end price for this house, we did not expect to provide basic provisions.
Few issues with the fuse blowing due to faulty sockets, a broken shower and temperamental heating. We have stayed in many rentals but never paid so much money, so expected attention to detail, sadly this was not the case. These issues aside, the house was spectacular, would have been PERFECT if the basics were provided.
Hi Craig, Thank you for your broadly positive feedback. With regards to provision of basics we aim to supply the following as complimentary items to assist with your stay:
- Washing Up Liquid
- Sponge Scourers
- Sponge cloth
- Silver foil
- Cling film
- A Kitchen Towel
- Oven glove
- Hand Towel in downstairs toilets
- Single box of Tassimo Coffee Containing 8 Pods (Americano)
- Hand Soap, Shampoo, Body Wash & Conditioner in showers
- 2 x toilet rolls in each toilet
- At least 6 heavy duty bin bags (located under sink)
- Stash of dishwasher tablets
- Stash of Washing Machine tablets
- PACK OF STARTER LOGS, Kindling & Firelighters
Please be aware that this is a self-catering property and so the expectation is that you will cater for yourselves, however we want to offer a premium experience and so choose to make the above items complementary to assist with your stay. These items are necessarily designed to cover the full duration of your stay. I'm sorry that on this occasion it appears that you did not receive some of those complimentary starter items. We have taken this up with the cleaning staff and hopefully resolved this going forward.
With regards to the price you paid, this was actually one of the cheapest rates of the year. Please remember that the asset value of this property is over £1m and is capable of accomodating 16 people in a luxury setting with hot tub.
There is a significant capital cost and labour cost of setting up, furnishing and running a house like this and that cost has to be covered by the nightly price we charge.
Property Owner