Flat 4

The flat was great, comfortable, clean, quiet and good location near public transport, shops, town centre.

The booking communication was poor, with check-out time being brought forward to 9 am after we’d booked, and no reply to my WhatsApp message about it.

We have stayed several times here.

Always thought it was very clean. Comfortable. Great to chill at end of day. Ten minute walk to Whitby. Easy parking of road. Car never moved. Dog friendly a bonus. Will definitely booking again soon.

We have stayed here several times.

Always clean and very comfortable. The bed was comfy. Easy access to the apartment. They had a new chair which was very nice. It good you can still take your dog there. Definitely recommend staying here. Only ten minute to into Whitby. If you didn’t want to walk back taxi only £4-5. So we will book again in the future.

Clean, comfortable and value for money, handy location, will return

Double bed in main bedroom really small husband is 6.

5 and didn’t fit lengthways on bed

We have been to this apartment several times.

Always clean, very comfortable bed. Great shower. Great to chill at end of day. Only ten minutes walk to town centre. Great it is still dog friendly apartment. Plenty of taxis if you don’t want to walk back on an evening. Definitely book again next year. Good value for money.

There was a picture of a jacuzzi bath in the listing and so we booked, but when we got there it didn't work - and we called up only to be told the property didn't have one!

when clearly it did - it just didn't work... so the listing was misleading. And I have had no response or compensation from skyes.

Marked the facilities down a little because there is no dedicated parking, but we had no problem parking at all.

The flat was excellent with good facilities and very close to the heart of Whitby.

However, I have to leave a one-star rating for 'how do you rate your stay' as the benefit of being in an area of Whitby close to the center but with free and unrestricted parking has been more than offset by the cost that I now have to fix the damage done to my car as it was badly 'keyed' on the last night across the bonnet and down one side. Shame really, as it's a nice flat but let down by the location.

The doors in the property dont close right.

Bathroom needs sorting out toilet wobbly. Parking for the place is an absoulte joke.

Very clean ,decor and furnishings up to a high standard .

Very near centre of town . Parking on street always able to get a spot . Would recommend if arriving by rail /bus ,as station just a short walk away ,,or short taxi trip .

Excellent place for a family of four with kids sharing.

Great location a few minutes from the train station and good parking if you drive. Clean, comfortable, as advertised. A great base for a lovely holiday.

Lovely clean and warm flat.

Exceeded expectations. Great location and easy to park.

Unfortunately our car broke down on the day we were supposed to arrive, however we did arrive next day.

We have stayed here before. Found the apartment very nice, New settee, very comfortable bed. Everything we needed, Ten minute walk into Whitby. Would definitely stay there again.

We were very happy with the flat the flat was very clean we enjoyed our and hesitate go back agin

We had an amazing stay the property was fantastic all amenities including a washing machine very clean and tidy a 10 minute walk to the breath taking harbour restaurant and shops there is so much to see and do The only issue was parking there are no designated parking,once you found a parking spot around the property it’s is best to leave your car where it is we came away 2 parking tickets there are signs but in places where you couldn’t see them and a little misleading Having said this we will definitely be going back to Whitby and staying at the same property Thank you sykescottsges

Lovely spacious comfortable flat within easy walking distance to town centre.

Highly recommend.

- We missed the information that the entrance is not on the main road.

- Wi-Fi Password information could be clearer. ->> All in all we enjoyed it a lot.

Lack of outside space is the only downside.

Other than that, very happy

There was no welcome pack giving useful details such as bins, WiFi password, appliance use (both kitchen and TV).

Some items were showing signs of age such as rusty heated towel rail and basin & bath plugs. Cutlery and crockery was something of a mismatched collection. Towels were on the small size but clean and well presented. In summary, clean, well equipped and ideal for what we wanted. The impression one got was a well founded flat but a work in progress.

Fantastic location very clean and beautifully furnished .

Loved it ! Everything you needed was there !

We all had a lovely holiday in the flat thank you.

Just a few things to mention. A light is needed to be able to read the key pad outside the front door. The front door lock is hard to open with the key. It look about five minutes every time. A door lock on the bathroom would be great. It looks like there is or has been some damp on either side of the window in the main bedroom which needs addressing. The flat was lovely and clean and had everything we needed for our holiday will definitely be going again. Many thanks too for addressing the shower door leaking and giving us more channels to watch on tv. Couldn’t connect to your Wi-Fi though.

The flat is lovely and clean nice kitchen/living room struggled getting off the sofa as very low felt like you was sat on the floor.

Beds very comfortable and lovely bathroom. We had no hot water or central heating when arrived was advised to turn boiler off then on but that didn't work my partner who's a civil engineer noticed the pressure was low so he rectified the problem. Parking on the street can be a problem at times but would recommend the property we enjoyed our stay.

The flat was lovely and clean and the bed was so comfortable, bath towels could have been a bit bigger.

The location was perfect only a little walk and you was at the harbour, would definitely recommend we will definitely be coming back.

Great flat really clean , good facilities close to town great stay.

We had a lovely time in the apartment all very comfortable and only a short walk into town!

Nice flat for the price.

Convenient location. Parking on nearby roads fine. No wifi, but good reception so don't really need it. All you need for a great stay in Whitby.

A lovely and comfortable flat, though the second bedroom was very small and the beds presented problems getting out of them.

One thing I think could improve it would be to provide Wi-Fi. I realise we were on holiday but to be able to look up activities, maps and walks in the area is still very useful. The sofa is very low to the ground and for older residents this presents a problem getting out of it.

We had a lovely stay.

The flat was clean and everything was there for our holiday. I would suggest changing the seal on the shower door as this was not watertight and leaked through to the floor. Which had to be cleaned up after every use. I would have liked to be able to watch the sky tv not just free view and have Wi-Fi would have been amazing . We did have a great stay and will be going back in the future.

fully enjoyed our stay and will be using again , street parking close by, it was February so not busy, close to all of amenities

We have stayed at this property 5 times and always thought it was very clean, spacious and had everything we needed.

Great we could take our dog too. Lovely chilling at the end of the day. Easy parking on road side. We will book again very shortly.

Overall a lovely little apartment, a few pros and cons to note: Pros: Good location, near to town centre, be aware that there is a fairly steep hill to climb to get to the flat from town.

Good sized living area and main bedroom. Well equipped kitchen with plenty of worktop space and loads of cupboards. Lovely high ceilings and huge windows. Nice and warm and heats up very quickly. Free street parking outside, we always found a space, but we went off-season. Great shower and lovely bathroom. Clean and tidy. Cons: The mattress in the double room needs to be replaced immediately. It's hard, lumpy and unbelievably uncomfortable. I got up very early one morning to go and lie on the sofa instead. I appreciate mattresses are expensive but I wouldn't stay in this flat again purely based on this so it's a worthwhile investment. The kitchen bin needs to be replaced as the broken lid is infuriating. A visitors' book would be great, it's always helpful to read what other people have been up to on their visit and get recommendations for nearby attractions and restaurants.

Over all, the accommodation is a nice apartment, well situated for the town.

The kitchen & lounge area is nice! We did, however, feel like there are a few things that need to be addressed. The double bed has the most uncomfortable mattress I have ever slept on- it’s very hard. I didn’t sleep well and we left a night early in the end because of this. The bedding & pillows have stains on them, are very bobbly, and the spare pillows in the wardrobe had pet hairs and a ‘smell’ to them. The towels provided were far too small to wrap around you. Great that there was a washing machine, We used it- but then found there was no clothes airer to hang them to dry?? The bathroom is nice, but be aware the shower head isn’t secure and moves so often sprays water across the room. For the price we paid, I expected a bit more as the rent we paid for one week would fix all these issues.

The only let down is the problematic parking,very limited on street,fine if you get a space and are staying in the town all the time as we did, but not great if travelling around the area as there were often no spaces at all on return.

Only other issues within the property was several of the mugs were badly chipped so I would recommend they be removed and changed,and one of the handles on chest of drawers had come off prior to our visit and needed screwing back on,otherwise a lovely spacious flat and very clean.

Blind in bathroom needs to be thicker when light is on you can see every thing from outside at night

We have been to this apartment 3 times.

It has everything we need. Lovely bathroom, bedrooms and living/kitchen area. It was great we could take our dog too. Parking was 2 minutes away. So was convenient. Only 5 minutes walk into Whitby. When we go again to Whitby we will book again.

The heating in the property was set to 18c, however the room temp was dropping to 16and the heating stayed off.

We found by turning it up to 25 it would heat adequately, but this had to be done every 4 hours, therefore the property was cold when we came back from a day out. The TV had a handful of channels, the instructions for the Sky remote didn't make sense as the remote had no writing on. After googling a photo to hopefully get it to work, it still didn't work. There is no digital button on the remote, as advised to press this button . The shower was ridiculously cold. I wrote 'hi' in the dust on the bedside lamp. The photo of the outside of the property, in the listing, is not that of the property, so we tried to enter the wrong property.

We always enjoy going to Whitby, usually twice a year.

We have stayed in this accommodation before and was really please with everything so we did book again straight away. There was a slight problem but it was dealt with. We had great weather. Parking was easy. Between 5 and 10 minutes walking to Whitby.

Couple of points.

Damp patches in both bedrooms right hand side of both windows. Quite big round ones so fed needs sorting. Smelt a bit of dog, so bought shake and vac used on carpet, got rid of smell. Need window keys for bottom windows. Double mattress hard and lumpy. Lose chest of draws in small bedroom as a bit tight to move round. Apart from that, it is a really Lovely flat. Comfortable, had everything you needed. Near to harbour. I would not let it put you off. I would stay again.

The accommodation was lovely and clean, and only a short walk into the centre of whitby.

we thoroughly enjoyed our stay.

A very enjoyable few days in Whitby.

Quiet building but close to town centre. We were a little concerned about parking but we found free street parking close to the flat each time we returned from a day out and that was at the beginning of August. Quite a steep climb walking from the town to the flat - might be too much for the ‘infirm’. Otherwise a very good location and a clean, comfortable flat. Twin room very ‘cosy’ - probably suited to children although we had 2 adults in it. Double room spacious. No lock on bathroom door (presumably to prevent small children from locking themselves in). Minor point but a hook on the back of the bathroom would have been useful. Great shower over the bath and plenty of hot water. Washing machine in the kitchen area but we didn’t use it. Not sure where you would dry clothes. A pleasant, comfortable flat - would recommend it - plenty to see and do in Whitby and the surrounding area.

Ideally located.

Disappointed that the small bedroom had no linen on the bed/s, no sheet, no pillow cases and no cover on duvet. No tea towel supplied either.

Beautiful flat within easy reach of everywhere.

It's well equipped with everything you'd need in a kitchen. Parking is a bit of a problem but that can't be helped. Would recommend and would stay again. Thanks!

Beautiful flat the fall down was the twin bedroom no room to move or put anything anywhere.

And I would book this again if they had wi fi .The tv was very complex and messy but the flat was beautiful the bathroom was lovely .

We always enjoy going to whitby and stayed in bed and breakfast and self catering but this flat was the best so far.

We will be booking again very soon. The flat was very clean. Lovely kitchen area. Great bathroom, lovely bedroom. Only five minutes walk to whitby town. We took our dog with us which was great. Loads of dog friendly pubs. Shops. Climb the Abbey steps. Walked all around whitby. Good weather. Found parking easy, just 2 mins away. Great stay.

The flat was in an excellent location and bigger than expected.

We had a great stay and found we had everything we needed. Would book again.

No information on how to work heating or oven.

Cooker not working. 2 piece suite very hard and uncomfortable. Lots of scaffolding up at rear overlooking small bedroom. Small bedroom had damp on walls, also water running down wall near radiator. My main criticism is lack of car parking. Unable to drop off or collect suitcases for some time. When returning from days out would take 30 minutes to find parking space. We have been with Sykes approx 10 times over last few years and really pleasantly surprised by accommodation and !ocations. We usually never moan but I feel let down and very disappointed this time. Would not recommend it to anybody especially if they were elderly.

The main bed was extremely hard.

There was a lack of storage for clothes, towels etc, lack of instructions for washing machine and cooker which had lost its markings for what was what and where the switches were.l was glad I ‘d read on reviews about the lack of even one roll of toilet paper - why do mean esp as it’s usually the first thing visitors need on arrival? Good location and free parking nearby, good decor but chipped crockery and a struggle to improvise when cooking because of lack of dishes - we were using egg boxes for egg cups! I think you should suggest that certain items should be brought if staying here. Mixed feelings about this flat.

The flat was very good with great bedrooms, good bathroom, very clean and with lots of character.

A central location with easy walking distance to the front. It was a little awkward to begin with as their was no toilet paper in the flat and we have two very small children. I would have expected a single roll as a courtesy. Also, in this modern age, WiFi would have meant a slightly higher ‘facilities’ score. Other than those two things, very satisfied and would stop again.